Rooms Division Manager-Rooms-Hyatt Centric Chicago Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hyatt Centric Chicago Magnificent Mile is a premier hotel located in the heart of downtown Chicago, renowned for its vibrant atmosphere and modern design. Positioned just steps from the iconic Magnificent Mile, the hotel offers guests an exceptional experience through its sleek architectural appeal, contemporary amenities, and dedication to superior guest service. As part of the Hyatt Centric brand, this property blends luxury with convenience, attracting travelers who seek both comfort and a dynamic city experience. Employees at Hyatt Centric Chicago Magnificent Mile benefit from working in a supportive and inclusive environment that encourages personal growth and career development within the hospitality industry. This hotel is committed to fostering a culture of excellence and innovation, making it an ideal place for individuals passionate about hospitality to thrive and excel.
The role of Rooms Division Manager at Hyatt Centric Chicago Magnificent Mile presents an exciting opportunity for a motivated and experienced professional to lead the rooms division, which includes the front desk, housekeeping, reservations, and guest services departments. This leadership role involves ensuring the smooth operation and high performance of these departments while maintaining exceptional guest satisfaction. The Rooms Division Manager will be responsible for creating a positive and efficient work environment, applying strong time management and negotiation skills, and directing the team according to local employment laws and hotel policies. With a salary range of USD 100,000 to USD 110,000 per year, this full-time position offers competitive compensation alongside extensive opportunities for professional advancement. The successful candidate will demonstrate excellence in communication, cash handling, and independent department management, contributing significantly to the overall success of the hotel and an outstanding guest experience. Hyatt Centric and Davidson Hospitality Group’s partnership further enhances the role by providing an innovative and owner-minded operational approach that prioritizes personalized service and exceptional value.
The role of Rooms Division Manager at Hyatt Centric Chicago Magnificent Mile presents an exciting opportunity for a motivated and experienced professional to lead the rooms division, which includes the front desk, housekeeping, reservations, and guest services departments. This leadership role involves ensuring the smooth operation and high performance of these departments while maintaining exceptional guest satisfaction. The Rooms Division Manager will be responsible for creating a positive and efficient work environment, applying strong time management and negotiation skills, and directing the team according to local employment laws and hotel policies. With a salary range of USD 100,000 to USD 110,000 per year, this full-time position offers competitive compensation alongside extensive opportunities for professional advancement. The successful candidate will demonstrate excellence in communication, cash handling, and independent department management, contributing significantly to the overall success of the hotel and an outstanding guest experience. Hyatt Centric and Davidson Hospitality Group’s partnership further enhances the role by providing an innovative and owner-minded operational approach that prioritizes personalized service and exceptional value.
Job Requirements
- bachelor's degree or equivalent experience in hospitality management
- minimum 4 years management experience in rooms division of a full service hotel
- prior experience managing front desk, housekeeping, reservations, and guest services
- knowledge of employment and innkeeper laws
- cash handling experience
- effective public and team communication skills
- strong time management and negotiation skills
- ability to lead multiple departments independently
- fluency in English
Job Qualifications
- bachelor's degree or 4 years department management experience in a full service hotel in rooms division
- prior rooms division experience required
- strong communication skills
- college level reasoning, math, and language skills
- ability to read, write, and speak English fluently
- leadership and team management skills
Job Duties
- oversee operations of rooms division including front desk, housekeeping, reservations, and guest services
- lead and manage each department independently
- ensure compliance with employment and innkeeper laws
- maintain high standards of guest service and satisfaction
- manage cash handling operations
- implement time management and negotiation strategies
- foster a positive and collaborative work environment
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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