Rooms Division Manager | The SOMM Hotel & Spa

Columbia Hospitality is an esteemed international management and consulting company with over 25 years of expertise in delivering exceptional hospitality solutions. Recognized for its commitment to excellence, the company manages a diverse portfolio of award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and unique event venues. Known for fostering a culture rooted in accountability, creativity, enthusiasm, honesty, inclusion, and respect, Columbia Hospitality is frequently lauded as one of the top employers in Washington State by Seattle Business Magazine and Puget Sound Business Journal. The organization places people at the core of its philosophy, promoting a values-driven, inclusive, and supportive workplace environment that nurtures both professional and personal growth for all team members.

The SOMM Hotel and Spa, located in the heart of Woodinville, Washington, stands as the latest luxury destination within Columbia Hospitality's portfolio. This 164-room upscale hotel is part of Harvest, a 20-acre master-planned community that blends lifestyle amenities including fine dining, wine tasting rooms, recreational spaces, and residential units. The SOMM offers guests a sophisticated experience featuring a signature restaurant, rooftop bar, expansive meeting spaces totaling 10,000 square feet, a luxurious 5,661 square-foot spa, and 9,000 square feet of retail space, housing various premium establishments such as wine tasting rooms and additional eateries.

The Rooms Division Manager role at The SOMM Hotel and Spa is a pivotal leadership position responsible for overseeing front office and housekeeping operations, ensuring exceptional service quality that aligns with brand standards and guest expectations. This full-time opportunity offers a competitive salary range of $90,000 to $93,000 depending on experience, along with comprehensive benefits including medical, dental, vision, disability insurance, 401K plans, and more, emphasizing Columbia Hospitality's commitment to employee well-being and work-life balance.

In this role, the manager will participate actively in preparing the annual department operating budget and financial plans, closely monitoring labor costs and guest-consumed items to control expenses effectively. Collaboration with other department heads and sales teams will be critical for identifying additional revenue-generating opportunities and driving promotions and revenue management strategies. The Rooms Division Manager is also tasked with managing staffing requirements, providing mentorship and coaching, and ensuring that all team members are properly trained in compliance with government regulations and quality standards.

Maintaining high standards for guest room and common area cleanliness, responding promptly to guest inquiries and complaints to ensure high satisfaction levels, and managing inventory and on-site security are essential aspects of the position. The role also involves promoting health and safety training, managing the revenue generation through strategic package design and promotion, and overseeing confidential handling of guest information and hotel data.

The ideal candidate will bring a Bachelor's degree or higher in Hotel Management or a related field, plus over four years of relevant experience, including management roles, preferably within a Marriott franchise hotel such as the Autograph Collection. Strong communication skills, proficiency in hotel property management and point of sale systems, savvy financial management capabilities, and robust people management experience are essential for success in this dynamic role. Weekend availability is required, reflecting the hospitality industry's operational needs.

Columbia Hospitality embraces diversity and inclusion, encouraging candidates who may not meet every qualification but are passionate about the role to apply. The organization champions a culture of continuous learning, collaboration, and respect, seeking team members who will contribute to making The SOMM Hotel and Spa an extraordinary place for guests and employees alike.