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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $29.40
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Work Schedule

Flexible
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Benefits

401(k) Plan
stock purchase plan
Employee Discounts
travel benefits
Employee assistance program
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
Disability insurance
accident insurance
adoption expense reimbursement
Paid parental leave
educational assistance
Paid sick leave
Paid Time Off
Paid holidays

Job Description

The Westin Bellevue, located at 600 Bellevue Way NE in Bellevue, Washington, is a distinguished full-service hotel that is part of Marriott International, one of the leading global hospitality companies. Known for its commitment to wellness and exceptional guest experiences, The Westin Bellevue embraces a culture that fosters personal and professional growth for its employees, while offering a warm and welcoming environment for its guests. Marriott International is widely recognized for promoting diversity, inclusion, and equal opportunity, ensuring all employees feel valued and supported regardless of their backgrounds. The hotel is situated in a vibrant city known for its dynamic... Show More

Job Requirements

  • No high school diploma or equivalent required
  • less than one year of related work experience
  • no supervisory experience required
  • no licenses or certifications required
  • open availability preferred
  • ability to stand, sit or walk for extended periods
  • ability to handle multiple tasks under pressure
  • excellent interpersonal skills
  • proficiency in using computers and POS systems

Job Qualifications

  • High school diploma or equivalent preferred
  • less than one year of related work experience
  • excellent communication skills
  • ability to work flexible hours including weekends and holidays
  • customer service orientation
  • professional appearance and demeanor
  • basic computer skills
  • ability to multitask in a fast-paced environment
  • willingness to serve as a team player
  • sensitivity and ability to assist guests with disabilities

Job Duties

  • Assign rooms according to guest requests and preferences when possible
  • preregister select guests and prepare key packets
  • organize and coordinate check-in procedures for arriving groups
  • examine, follow up and address room change or departure date requests
  • communicate status to appropriate staff
  • confirm reservations and cancellations
  • review out-of-service rooms daily
  • ensure rates comply with market standards and document exceptions
  • verify and adjust guest billing
  • file guest paperwork and documentation
  • organize and process all guest check-in and check-out records
  • activate room keys
  • obtain valid payments
  • identify overassigned rooms
  • check for duplicate reservations and block rooms
  • prepare daily reports
  • follow up with guests to ensure their requests or issues have been resolved
  • receive, record, and transmit messages accurately
  • comply with company policies and procedures
  • maintain neat and professional appearance
  • protect company property
  • welcome guests according to company standards
  • anticipate and fulfill service needs
  • assist guests with disabilities
  • communicate clearly and professionally
  • prepare and review written documents accurately
  • use proper phone protocols
  • coordinate with other departments
  • serve as a departmental role model or mentor
  • cultivate positive work relationships
  • support team goals
  • adhere to quality and safety standards
  • stand, sit, or walk for prolonged periods
  • use computers and POS systems
  • move objects up to 10 pounds without assistance
  • perform other reasonable duties as requested

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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