Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Uniform allowance

Job Description

The Ritz-Carlton Dallas Las Colinas is a distinguished luxury hotel located in Irving, Texas, known for delivering unparalleled guest experiences and exceptional service standards. Part of the globally recognized Marriott International portfolio, The Ritz-Carlton brand sets the benchmark for refined hospitality and excellence across over 100 award-winning properties worldwide. With its prime location at 4150 N MacArthur Blvd, this prestigious hotel combines elegance, comfort, and a commitment to creating memorable moments for every guest.

Joining The Ritz-Carlton Dallas Las Colinas means becoming part of a team that embraces the hotel's world-famous "Gold Standards," a set of principles that guides every interaction and service delivery with kindness, attentiveness, and a passion for continuous improvement. The hotel prides itself on fostering a welcoming environment that values diversity, inclusivity, and professional growth, supported by Marriott International's commitment to equal opportunity employment and respect for all individuals.

The role of a Guest Environment Expert at The Ritz-Carlton is far more than just housekeeping – it is a vital position responsible for crafting a unique, memorable guest experience through meticulous care of the hotel’s guestrooms and public spaces. Guest Environment Experts are skilled professionals who maintain the hotel's pristine appearance and cleanliness by performing a variety of duties including responding to guest requests, restocking cleaning carts, cleaning rooms and common areas, and managing other operational tasks. This active role requires physical stamina as team members will frequently be on their feet, walking long distances, moving, lifting, pushing, and placing objects up to 50 pounds without assistance. Their proactive approach ensures that every corner of the hotel reflects the high standards of The Ritz-Carlton and contributes to a seamless, luxurious experience for guests.

In addition to these essential duties, Guest Environment Experts are empowered to take initiative and adapt to the needs of the hotel and its guests at any given moment. They are duty-bound to uphold the company’s safety protocols, follow established guidelines, maintain confidentiality, and present themselves professionally through their uniform, personal appearance, and communication. This combination of responsibility, autonomy, and commitment enables the team to deliver services that consistently exceed guest expectations.

At The Ritz-Carlton Dallas Las Colinas, every employee’s contribution is celebrated as part of a vibrant, diverse community of hospitality professionals. The company promotes a culture that blends diverse talents and backgrounds, believing this fusion is a core strength that drives the hotel’s success. The commitment to fairness and non-discrimination ensures that all team members feel welcomed and respected regardless of disability, veteran status, or other legally protected characteristics.

By becoming a Guest Environment Expert with The Ritz-Carlton, you step into a role that blends pride, creativity, kindness, and compassion. You become part of a team dedicated to setting and maintaining the highest standards in luxury hospitality every day. This full-time, non-management position offers the opportunity to contribute directly to the guest experience and the overall functioning of the hotel, while also growing professionally within a world-class hospitality brand.

Your work will ensure adherence to The Ritz-Carlton’s Gold Standards, which include the Employee Promise, Creed, and Service Values. These standards are the foundation for continuous improvement and excellence, earning the brand a global reputation for leadership in the luxury hotel sector. With The Ritz-Carlton’s support, you will have the chance to take pride in your daily responsibilities and the achievements of your team, while also advancing your career within Marriott International’s esteemed network of luxury hotels.

If you are passionate about hospitality, dedicated to maintaining exceptional cleanliness and order, and eager to contribute to a prestigious hotel’s reputation, this is the perfect role for you. You will join a community where your best work is valued, your purpose fulfilled, and your personal and professional development nurtured. Together, you and The Ritz-Carlton Dallas Las Colinas team will create unforgettable experiences that guests will cherish long after their stay.

Job Requirements

  • ability to work full time
  • willingness to stand, walk and perform physical tasks for long periods
  • capability to lift, push or carry objects up to 50 pounds
  • adherence to company dress code and grooming standards
  • commitment to confidentiality and safety protocols
  • positive attitude and teamwork spirit

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to work on feet for extended periods
  • strong attention to detail
  • good communication skills
  • ability to follow instructions and company policies
  • basic physical fitness for lifting and moving objects

Job Duties

  • maintain cleanliness and appearance of guestrooms and public areas
  • respond promptly to guest requests
  • restock cleaning supplies and carts
  • clean and sanitize guest rooms and common areas
  • follow company safety and quality standards
  • assist in moving and handling objects up to 50 pounds
  • uphold professional appearance and effective communication

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef