Shutters On The Beach Hotel logo

Room Service Server/In Room Dining

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Weekend Shifts
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Benefits

competitive wage
sick pay
401(k) with Company Match
Uniform provided and dry cleaned
Free parking
Commuter incentive program
discounted gym membership

Job Description

Shutters On The Beach is a prestigious oceanfront luxury resort located in the heart of Santa Monica, California. As part of the Leading Hotels of the World Collection, this resort offers a unique blend of California styling with a laid-back yet elegant atmosphere. The property features 198 meticulously designed guest rooms and suites, each embodying the essence of a relaxed Southern Californian lifestyle. This exquisite setting combines luxury with comfort, catering to a discerning clientele seeking an exceptional stay by the beach. The resort is known for its commitment to providing outstanding service, fine dining, and an inviting environment that complements the natural beauty of its oceanfront location.

We are currently seeking a dedicated Room Service Server to join our team. This part-time role offers a competitive wage of $25 per hour and provides an excellent opportunity for individuals who thrive in a fast-paced, customer service-oriented environment. As a Room Service Server at Shutters On The Beach, you will be responsible for delivering food and beverage orders promptly and professionally to our guests, ensuring their comfort and satisfaction during their stay. Your role is vital in maintaining the high standards of service that the resort is known for, which includes adhering to Forbes Standards and the resort's safety and sanitation policies.

The successful candidate will be expected to manage various tasks such as requisitioning supplies, maintaining stock levels of china, glassware, silverware, and napkins, and ensuring guest rooms and corridors remain free of tables and trays. This job requires physical stamina, as candidates must be able to carry and balance trays and perform heavy lifting when necessary. Availability during weekends, holidays, and flexible shift schedules is essential to meet the needs of our guests.

Shutters On The Beach offers a supportive work environment with benefits including sick pay, a 401(k) plan with company match, free parking, commuter incentives, discounted gym memberships, and uniform provision with cleaning services. As an equal opportunity employer, the Edward Thomas Collection, which includes Shutters On The Beach, values diversity and inclusion, welcoming applicants regardless of race, national origin, gender, age, disability, veteran status, sexual orientation, or gender identity. If you are passionate about delivering excellent service and being part of a renowned luxury resort, we encourage you to apply for this rewarding role.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in room service or food and beverage preferred
  • Ability to work weekends, holidays, and flexible hours
  • Must comply with safety rules and use safety equipment
  • Ability to carry and balance trays and heavy lifting
  • Open availability
  • Strong customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Good communication skills
  • Ability to follow health and safety regulations
  • Physical ability to carry trays and perform heavy lifting

Job Duties

  • Deliver food and beverage orders promptly and in a friendly manner
  • Maintain guest rooms and corridors free of tables and trays
  • Requisition food and beverage supplies, maintaining par levels
  • Maintain stock of china, glassware, silverware, and napkins at appropriate levels
  • Arrange setup and delivery of amenities as prescribed
  • Ensure adherence to liquor laws and health and sanitation codes
  • Comply with hotel safety rules and report unsafe conditions

Job Criteria

Experience

No experience required


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