
Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Exact $16.25
Work Schedule
Standard Hours
Benefits
401K contribution
Medical insurance
Dental Insurance
Vision Insurance
Employee discounted accommodation
complimentary onsite parking
Complimentary Meals
Job Description
Four Seasons is a global leader in luxury hospitality known for its exceptional service and commitment to creating memorable experiences for guests, residents, and partners alike. Powered by a passionate and dedicated team, Four Seasons fosters a culture of respect, growth, and excellence. The company’s philosophy centers on treating others with genuine kindness and care, which resonates through every interaction with guests and employees. Recognized worldwide for delivering unparalleled luxury experiences, Four Seasons continually strives to provide a world-class employee experience that empowers its workforce to flourish and succeed.
At the heart of Four Seasons Resort Oahu at Ko Olina lies a unique blend of classic Hawaiian charm and luxurious modern comforts. Located on the island’s stunning western coast, this resort offers breathtaking ocean views, vibrant pools and lagoons, and a wealth of recreational activities including golf, spa treatments, and traditional Hawaiian cultural experiences. This exquisite beachfront property is a sanctuary where guests can escape, relax, and reconnect with both nature and themselves. The resort embraces the spirit of aloha, which highlights warmth, hospitality, and respect — values deeply embedded in the Four Seasons brand ethos.
The role of Temporary Full Time Room Service Server at Four Seasons Resort Oahu at Ko Olina is pivotal in delivering memorable in-room dining experiences that meet and exceed guest expectations. Reporting directly to the In-Room Dining Manager, the Room Service Server is responsible for ensuring timely and accurate delivery of food and beverage orders, while maintaining an exceptional standard of guest service. This position requires a combination of independence, discipline, and a collaborative spirit to seamlessly support the department's operations, especially during overnight shifts.
As a Room Service Server, you will be the face of hospitality within the guest rooms, providing detailed menu knowledge that enhances the guest dining experience. You will also manage all aspects of tray service, from preparation and set-up to clearing trays and maintaining outstanding cleanliness and organization. The ideal candidate will demonstrate a passion for service, attention to detail, and an ability to anticipate and respond sensitively to guest needs. This role demands effective communication skills and the ability to work diligently to complete assigned tasks, ensuring the smooth transition between overnight and daytime operations.
This position offers a competitive pay rate of $16.25 per hour and is scheduled for 5 days per week, 40 hours total. Although this is a temporary full-time assignment initially lasting 3 months, there is potential for extension based on the resort's operational needs. Full-time employees enjoy access to comprehensive benefits including medical, dental, vision coverage, and retirement plan contributions, supported by the respected Four Seasons employment culture. The resort also provides additional perks such as complimentary onsite parking, discounted accommodations at other Four Seasons locations, and employee meals.
Four Seasons Resort Oahu at Ko Olina is an equal opportunity employer that encourages applications from minorities, women, veterans, and individuals with disabilities. Working here means being part of an inspiring team that values diversity and inclusivity while delivering world-class service in one of the most beautiful settings in Hawaii. If you bring a passion for hospitality and a commitment to excellence, this role invites you to be part of an extraordinary career journey within the global Four Seasons family.
At the heart of Four Seasons Resort Oahu at Ko Olina lies a unique blend of classic Hawaiian charm and luxurious modern comforts. Located on the island’s stunning western coast, this resort offers breathtaking ocean views, vibrant pools and lagoons, and a wealth of recreational activities including golf, spa treatments, and traditional Hawaiian cultural experiences. This exquisite beachfront property is a sanctuary where guests can escape, relax, and reconnect with both nature and themselves. The resort embraces the spirit of aloha, which highlights warmth, hospitality, and respect — values deeply embedded in the Four Seasons brand ethos.
The role of Temporary Full Time Room Service Server at Four Seasons Resort Oahu at Ko Olina is pivotal in delivering memorable in-room dining experiences that meet and exceed guest expectations. Reporting directly to the In-Room Dining Manager, the Room Service Server is responsible for ensuring timely and accurate delivery of food and beverage orders, while maintaining an exceptional standard of guest service. This position requires a combination of independence, discipline, and a collaborative spirit to seamlessly support the department's operations, especially during overnight shifts.
As a Room Service Server, you will be the face of hospitality within the guest rooms, providing detailed menu knowledge that enhances the guest dining experience. You will also manage all aspects of tray service, from preparation and set-up to clearing trays and maintaining outstanding cleanliness and organization. The ideal candidate will demonstrate a passion for service, attention to detail, and an ability to anticipate and respond sensitively to guest needs. This role demands effective communication skills and the ability to work diligently to complete assigned tasks, ensuring the smooth transition between overnight and daytime operations.
This position offers a competitive pay rate of $16.25 per hour and is scheduled for 5 days per week, 40 hours total. Although this is a temporary full-time assignment initially lasting 3 months, there is potential for extension based on the resort's operational needs. Full-time employees enjoy access to comprehensive benefits including medical, dental, vision coverage, and retirement plan contributions, supported by the respected Four Seasons employment culture. The resort also provides additional perks such as complimentary onsite parking, discounted accommodations at other Four Seasons locations, and employee meals.
Four Seasons Resort Oahu at Ko Olina is an equal opportunity employer that encourages applications from minorities, women, veterans, and individuals with disabilities. Working here means being part of an inspiring team that values diversity and inclusivity while delivering world-class service in one of the most beautiful settings in Hawaii. If you bring a passion for hospitality and a commitment to excellence, this role invites you to be part of an extraordinary career journey within the global Four Seasons family.
Job Requirements
- Candidate must be fluent in English both verbal and written
- At least 1 year previous experience in a similar position in a luxury environment
- Experienced in communication and computer skills
- Demonstrated service passion
- Attention to detail and problem solving skills
- Legal work authorization in the United States
Job Qualifications
- Candidate must be fluent in English both verbal and written
- At least 1 year previous experience in a similar position in a luxury environment
- Experienced in communication and computer skills
- Demonstrated service passion
- Attention to detail and problem solving skills
- Legal work authorization in the United States
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
- Greet guests, describe selected items using vivid descriptions of origin, taste, and preparation methods, and communicate options for removal of trays and dishware
- Breakdown, clean and set-up room service tables, condiment set-ups, flatware, dishware, and room service side stations
- Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks securing room number and signature, settle voided checks or complimentary meals
- Maintain organization and discipline in completing overnight task list, preparation for AM shift, setting up daily operation for success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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