Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $17.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
DailyPay
health and welfare benefits
Financial security for your future
debt-free education
shift meals
parking
Employee Referral Program
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its dedication to delivering exceptional guest experiences and fostering an award-winning workplace culture. With over 3 billion guests welcomed worldwide, Hilton remains steadfast in its founding vision to fill the earth with the light and warmth of hospitality. The company operates a suite of world-class brands and consistently earns high rankings on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton's commitment to the wellbeing and professional growth of its Team Members is evident through its comprehensive benefits and supportive workplace environment. Whether you are starting your career or seeking a new opportunity, Hilton provides the resources and culture needed to thrive and grow.
The role of Room Service Server at Hilton is about much more than delivering food and beverages; it is about creating memorable experiences that brighten each guest's stay. This position requires a dynamic individual who can work a wide range of shifts, including early mornings and late evenings, and who is available on holidays and weekends. The ideal candidate should have prior experience in room service or fast-paced serving environments, along with strong organizational skills and the ability to maintain a brisk and steady pace throughout their shift. Standing and moving throughout the shift is necessary, reflecting the physical demands of the role.
In this role, you will be the face of Hilton’s hospitality, engaging with guests in a friendly and upbeat manner and proactively enhancing their dining experience. Managing seamless service includes setting up room service trays and tables, taking and processing orders, delivering meals with care, and ensuring compliance with health and safety regulations. The position also involves responsible handling of payments and maintaining high standards in sanitation and alcohol awareness.
Hilton emphasizes the core values that make a successful Team Member: a passion for hospitality, integrity, leadership, teamwork, accountability, and a commitment to acting with urgency and discipline. These values not only guide daily interactions but are foundational to the company’s reputation for excellence and guest satisfaction.
As part of the Hilton family, Team Members enjoy a wide range of exceptional benefits designed to support their wellbeing and professional life. These include deeply discounted travel opportunities, an employee stock purchase program, access to caregiving support and crisis resources, mental health assistance through an Employee Assistance Program, generous paid time off, daily access to earned pay, comprehensive health and welfare plans, retirement savings options, tuition assistance programs, complimentary shift meals, parking, and a rewarding employee referral program.
Joining Hilton means becoming part of a culture that values each person’s contribution and invests in their success. This role offers an opportunity to grow within a globally respected company that prioritizes both guest satisfaction and employee fulfillment. Whether delivering an outstanding service experience or advancing your career in hospitality, Hilton provides the platform to excel and make a lasting impact every day.
The role of Room Service Server at Hilton is about much more than delivering food and beverages; it is about creating memorable experiences that brighten each guest's stay. This position requires a dynamic individual who can work a wide range of shifts, including early mornings and late evenings, and who is available on holidays and weekends. The ideal candidate should have prior experience in room service or fast-paced serving environments, along with strong organizational skills and the ability to maintain a brisk and steady pace throughout their shift. Standing and moving throughout the shift is necessary, reflecting the physical demands of the role.
In this role, you will be the face of Hilton’s hospitality, engaging with guests in a friendly and upbeat manner and proactively enhancing their dining experience. Managing seamless service includes setting up room service trays and tables, taking and processing orders, delivering meals with care, and ensuring compliance with health and safety regulations. The position also involves responsible handling of payments and maintaining high standards in sanitation and alcohol awareness.
Hilton emphasizes the core values that make a successful Team Member: a passion for hospitality, integrity, leadership, teamwork, accountability, and a commitment to acting with urgency and discipline. These values not only guide daily interactions but are foundational to the company’s reputation for excellence and guest satisfaction.
As part of the Hilton family, Team Members enjoy a wide range of exceptional benefits designed to support their wellbeing and professional life. These include deeply discounted travel opportunities, an employee stock purchase program, access to caregiving support and crisis resources, mental health assistance through an Employee Assistance Program, generous paid time off, daily access to earned pay, comprehensive health and welfare plans, retirement savings options, tuition assistance programs, complimentary shift meals, parking, and a rewarding employee referral program.
Joining Hilton means becoming part of a culture that values each person’s contribution and invests in their success. This role offers an opportunity to grow within a globally respected company that prioritizes both guest satisfaction and employee fulfillment. Whether delivering an outstanding service experience or advancing your career in hospitality, Hilton provides the platform to excel and make a lasting impact every day.
Job Requirements
- Must be able to work any shifts as early as 5am and as late as 11pm
- Must be available all holidays and weekends
- Must have prior room service or serving experience in a fast-paced environment
- Must be able to work at a fast pace and have strong organizational skills
- Have or obtain Washington State Mast permit and Food Handlers card
- Must be on your feet standing and walking throughout the shift
- Looking for someone outgoing and enjoys interacting with guests
Job Qualifications
- Prior experience in room service or serving in a fast-paced environment
- Ability to work flexible shifts including early mornings, late evenings, weekends, and holidays
- Strong organizational skills
- Ability to stand and walk throughout entire shifts
- Outgoing personality with excellent guest interaction skills
- Possession or ability to obtain Washington State Mast permit and Food Handlers card
- High school diploma or equivalent
Job Duties
- Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
- Set up room service trays and tables in advance for timely order delivery
- Assist with order-taking tasks and respond to room service phone calls
- Retrieve food and beverage orders and deliver to guest rooms or meeting rooms
- Present checks to guests, collect payments, and return signed checks to the order taker
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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