Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
Learning and Development Programs
recognition programs
wellness programs
Motivating management
team environment

Job Description

Marriott International is a globally recognized hospitality company known for its commitment to excellence in the hotel and lodging industry. Operating numerous prestigious brands, Marriott International offers guests memorable experiences across the world. Among its luxury portfolio, The Ritz-Carlton stands out as a beacon of high-end hospitality, celebrated for delivering unmatched personalized service and comfort to guests. Situated at 4012 Central Florida Parkway, Orlando, Florida, The Ritz-Carlton hotel embodies this tradition of excellence and is seeking passionate individuals to join its team.

This employment opportunity is a full-time, non-management position within the Food and Beverage and Culinary category. The role involves direct guest interaction, ensuring impeccable service standards are maintained consistently. The schedule is flexible but preferred within set shifts, catering to the varied needs of guests while maintaining operational efficiency. The job requires being on-site rather than remote, given its hands-on nature in the hospitality environment.

The role centers around delivering the highest level of service to guests through engaging interactions, thorough knowledge of the menu, and the ability to provide thoughtful recommendations. Employees will greet guests warmly, attend to their dining needs without delay, and ensure each visit is special. Responsibilities include serving food and beverages, raising guest satisfaction through attentive service, handling transactions accurately using the MICROS system, and keeping the dining area clean and well-stocked. This position is excellent for individuals enthusiastic about food and beverage service, providing a welcoming environment where guests feel valued and respected.

Employees will be trained on safety certifications prior to employment to ensure a secure working atmosphere. Physical requirements include the ability to move and lift up to 25 pounds, being able to stand, sit, or walk for extended periods, and maintaining a professional appearance with a clean uniform. The role encourages positive energy, a service mindset, and teamwork. Previous experience is advantageous but not mandatory; new entrants to the hospitality industry are welcomed.

Working at The Ritz-Carlton, team members join a global family that values diversity and inclusion. Marriott International emphasizes equal employment opportunities, celebrating the fusion of cultures and unique talents among its associates. Employees benefit from a supportive work environment that fosters learning, development, wellness programs, and recognition initiatives. There is a genuine commitment to motivating management and cooperative coworkers, creating a dynamic workplace culture.

This position offers various perks such as hotel room discounts, gift shop savings, food and beverage discounts, and programs to advance professional growth. The Ritz-Carlton epitomizes luxury hospitality through its "standards of gold," a core philosophy guiding every action the staff takes to exceed guest expectations and create memorable stays. Joining this team provides opportunities to grow both professionally and personally while delivering exceptional service in a luxury hotel setting. You will become an essential part of a celebrated brand known worldwide, equipped with skills and experiences to advance your career in hospitality.

Job Requirements

  • High school diploma or equivalent
  • at least one year of related work experience preferred
  • ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • maintain a professional appearance with a clean uniform
  • complete safety training and certification prior to employment

Job Qualifications

  • High school diploma or equivalent
  • at least one year of related work experience preferred
  • good conversational skills
  • positive attitude and outgoing personality
  • experience as a server considered a strong advantage

Job Duties

  • Welcome guests and attend to tables promptly
  • serve food and beverages and provide recommendations as needed
  • share menu knowledge to assist guests with special requests
  • record transactions accurately and timely using the MICROS system
  • approach guests to ensure satisfaction with each dish and drink
  • clean tables, complete closing tasks, and restock tableware and other supplies

Job Criteria

Experience

No experience required


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