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Four Seasons logo

Room Service Server

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $21.30
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401k plan
employer match
complimentary room nights
Discounted rates
Complimentary Meals
Uniform care
Dry cleaning
Employee assistance program
Wellness investment
Paid parental leave
short-term disability
Life insurance
Bereavement Pay
Jury Duty Pay
FMLA leave
State leave
Personal Leave
Medical Leave
Military leave
Tuition Reimbursement
training programs
growth opportunities

Job Description

Four Seasons is a globally renowned luxury hospitality company that prides itself on delivering exceptional guest experiences powered by a passionate and dedicated team. With a culture that emphasizes respect, excellence, and genuine care, Four Seasons encourages its employees to strive for personal and professional growth while fostering a world-class service environment. The company believes in treating everyone with kindness and respect, creating lasting impressions for guests, residents, and partners alike. This philosophy is reflected in every aspect of the organization's operations, from the welcoming atmosphere to the meticulous attention to detail in service delivery.

The Four Seasons Hotel Seatt... Show More

Job Requirements

  • Food Handler's Permit
  • Mixologist Permit
  • Previous room service or serving experience
  • Ability to multi-task and prioritize
  • Strong communication skills
  • Flexibility to work varied shifts including overnight
  • U.S. work authorization

Job Qualifications

  • Previous exposure to hotel operating systems such as Opera, Micros POS and Hotsos systems preferred
  • Flexible work hours including overnight, morning and night shifts
  • Food Handler's Permit
  • Mixologist Permit
  • Previous room service or serving experience
  • Strong communication skills necessary for success

Job Duties

  • Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order, transport items to the guestroom in a timely manner to ensure proper food quality
  • Greet guests, describe selected items using vivid descriptions of each item's origin, taste, and preparation methods, communicate options for removal of trays and dishware, respond to requests for tray removal according to established time standards
  • Breakdown, clean and set-up room service tables, condiment set-ups, flatware, dishware, and room service side stations
  • Anticipate guest needs, ascertain satisfaction, offer suggestions, respond urgently and appropriately to guest concerns and requests, answer calls in absence of order taker or manager
  • Check guests in-room private bar daily and restock accordingly, communicate with order taker any special private bar requests or needs, remove private bar contents upon guest request and re-stock when guest departs
  • Ability to multi-task and prioritize in-room deliveries to ensure orders and requests are delivered in a timely manner, deliver and set up guest amenities

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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