Room Service Server

The Ritz-Carlton Dallas Las Colinas is a luxury hotel located in Irving, Texas, known for its exceptional service and elegant accommodations. As part of Marriott International, a globally recognized leader in the hospitality industry, The Ritz-Carlton brand prides itself on creating memorable guest experiences that go beyond comfortable lodging. The hotel offers a sophisticated environment featuring world-class dining, state-of-the-art meeting facilities, and impeccable guest services designed to meet the needs of both leisure and business travelers. The location at 4150 N MacArthur Blvd is easily accessible and positioned to provide guests with the finest amenities and local attractions nearby.

The Guest Service Expert role at The Ritz-Carlton Dallas Las Colinas is a full-time, non-management position primarily focused on delivering superior food and beverage service during evening and overnight shifts. This role is vital in ensuring that each guest’s experience is not just about serving food but about creating an unforgettable atmosphere of hospitality and care. Professionals in this position take the initiative to provide a comprehensive range of services that enhance the guest experience from the moment they sit at the table until the conclusion of their visit. Responsibilities include setting tables, communicating effectively with kitchen staff, interacting warmly with guests, serving food and beverages attentively, and maintaining clean and organized work and storage areas.

The role demands a high level of physical activity and attention to detail. Associates are expected to be continuously on the move—standing, walking on varied surfaces, bending, lifting objects under 50 pounds, and ensuring safety and professionalism in the workplace. Adherence to company policies, safety protocols, and dress code standards is crucial, as is clear and professional communication. The Ritz-Carlton values associates who can multitask efficiently and take ownership of their duties to guarantee guest satisfaction and smooth hotel operations.

This position welcomes individuals with a high school diploma or GED equivalent, with less than one year of relevant work experience required. No supervisory experience or certifications are necessary, making it an excellent opportunity for those starting their careers in hospitality or looking to grow within a prestigious hotel brand. Marriott International actively promotes diversity and inclusion within its workforce, encouraging candidates from all backgrounds to apply. The company is committed to equal employment opportunities and provides a supportive and welcoming workplace for all employees regardless of disability, veteran status, or other protected characteristics under applicable laws.