
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Grand Bohemian Mountain Brook is an exceptional luxury boutique hotel located in the prestigious Mountain Brook community just outside Birmingham, Alabama. This distinctive AAA Four Diamond property offers guests a unique blend of artistic expression and Southern hospitality. The hotel is renowned for its curated art collection, inspired design, and immersive guest experiences, including the celebrated Poseidon Spa, a vibrant rooftop restaurant and bar, as well as interactive wine-blending and cooking classes that highlight farm-to-table culinary excellence. The property features elegant guest rooms and suites, thoughtfully designed event spaces, and a celebrated art gallery that showcases works by both local and international artists. This combination creates more than just a place to stay; it offers a lifestyle centered around creativity, culture, and genuine service.
We are currently seeking a Room Service Server to join our team at Grand Bohemian Mountain Brook. This role is ideal for individuals who are passionate about delivering exceptional service and creating memorable dining experiences for guests. The Room Service Server is responsible for promptly delivering meals to guest rooms while maintaining the highest standards of hospitality and professionalism. This position requires excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively in a fast-paced environment. Teamwork is highly valued in our hotel, and the successful candidate will contribute to a positive work atmosphere that aligns with the hotel's commitment to quality and guest satisfaction. If you enjoy working closely with guests and team members and have an eye for detail, this opportunity provides a rewarding career path within the hospitality industry. By joining the Grand Bohemian Mountain Brook team, you become part of a legacy dedicated to excellence in service and a vibrant, creative culture that celebrates individuality and the arts.
We are currently seeking a Room Service Server to join our team at Grand Bohemian Mountain Brook. This role is ideal for individuals who are passionate about delivering exceptional service and creating memorable dining experiences for guests. The Room Service Server is responsible for promptly delivering meals to guest rooms while maintaining the highest standards of hospitality and professionalism. This position requires excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively in a fast-paced environment. Teamwork is highly valued in our hotel, and the successful candidate will contribute to a positive work atmosphere that aligns with the hotel's commitment to quality and guest satisfaction. If you enjoy working closely with guests and team members and have an eye for detail, this opportunity provides a rewarding career path within the hospitality industry. By joining the Grand Bohemian Mountain Brook team, you become part of a legacy dedicated to excellence in service and a vibrant, creative culture that celebrates individuality and the arts.
Job Requirements
- high school diploma or equivalent
- 1-2 years of experience in room service or similar role preferred
- food/beverage service worker permit if required by local law
- ability to stand and walk for extended periods
- good interpersonal and communication skills
- able to work flexible hours including evenings, weekends, and holidays
- meet the minimum legal age requirement for employment
Job Qualifications
- 1-2 years prior room service experience preferred
- some wine and fine food knowledge helpful
- able to read, write and speak English fluently
- food/beverage service worker permit where applicable
- ability to communicate effectively with the public and team members
- meet minimum age requirement of jurisdiction
Job Duties
- deliver meals and beverages to guest rooms promptly and courteously
- ensure accuracy of orders and special requests
- maintain cleanliness and presentation of trays and carts
- provide exceptional customer service to enhance guest satisfaction
- communicate effectively with kitchen and other hotel departments
- adhere to health and safety regulations
- assist with other food and beverage services as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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