Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
flexible schedule
Employee wellness programs
Shift Differentials
Bonus opportunities

Job Description

MemorialCare is a nonprofit integrated health system serving the communities of Orange and Los Angeles Counties. It encompasses four leading hospitals, numerous award-winning medical groups with more than 200 sites of care, and a network of over 2,000 dedicated physicians. MemorialCare is renowned for its commitment to increasing access to patient-centric, affordable, and high-quality healthcare. The organization prides itself on being a market leader and innovator in value-based care models and other advanced healthcare delivery systems. As part of this expansive health system, MemorialCare fosters an environment where its employees are supported to reach their highest levels of professional development, contribution, collaboration, and accountability. The culture at MemorialCare is built on respect, innovation, and teamwork, ensuring that every staff member has the opportunity to achieve their full potential.

The role of Room Service Host PD is a per diem position located in Laguna Hills within the Kitchen department. This position carries a pay rate of $23.00 per hour and focuses on providing exceptional patient meal experiences. The Room Service Host is responsible for delivering meals to patients promptly at their bedside, coordinating the preparation and delivery of meal trays, and ensuring nutritional accuracy according to patient diet orders. This role requires close communication with Nursing staff and the Diet Office to uphold patient dietary needs and preferences. Accuracy and attention to detail are essential, especially in ensuring meal trays correspond correctly to the patient's meal selections and dietary restrictions. The position also involves restocking nourishment areas to meet patient demands efficiently.

In addition to meal delivery, the Room Service Host ensures compliance with HIPAA regulations by properly identifying patients before delivery. The role emphasizes effective communication, accurate record-keeping, and the ability to manage multitasking and prioritization effectively during daily activities. The individual in this role is expected to follow company policies, engage in teamwork positively, and assume responsibility for maintaining high-quality standards during slower periods or downtime. MemorialCare provides additional compensation opportunities such as shift differentials, extra shift incentives, and possible bonuses, making this position attractive to qualified candidates committed to high service standards in healthcare food service.

Employees at MemorialCare enjoy a comprehensive benefits package that supports health and wellness, including access to high-quality health insurance plan options tailored to meet various family needs. This role not only offers competitive pay and flexible work shifts but also the chance to work in a well-respected health system dedicated to employee development and community service.

Job Requirements

  • High school diploma or equivalent
  • Recent experience in food service or customer service roles preferred
  • Ability to communicate effectively
  • Ability to follow HIPAA regulations
  • Ability to work per diem shifts
  • Ability to restock and organize supplies
  • Ability to work cooperatively with team members
  • Ability to prioritize multiple tasks
  • Basic computer skills

Job Qualifications

  • Excellent organization and prioritization skills necessary
  • Recent experience in an acute care hospital food service or experience in a restaurant environment preferred
  • High school diploma or GED preferred
  • Basic knowledge of therapeutic nutrition, medical terminology, and abbreviations preferred
  • Computer literacy preferred

Job Duties

  • Oversee smooth and accurate tray delivery to all patients at meal times and nourishment distribution, coordinating with Nursing per standard work procedures
  • Follow appropriate HIPAA procedures including properly identifying patients when delivering meal trays to the patient bedside
  • Assemble patient meal trays according to patient diet order and restrictions
  • Restock nourishment rooms to par levels to meet patient needs
  • Accurate record keeping for productivity and quality standards
  • Perform timely and accurate telephone communication
  • Perform downtime procedures as needed
  • Ability to be at work and be on time
  • Ability to follow company policies, procedures and directives
  • Ability to interact in a positive and constructive manner
  • Ability to prioritize and multitask

Job Criteria

Experience

Mid Level (3-7 years)


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