Room Service Attendant, University, 40 hours, Mixed Shift

UMass Memorial Health is a premier health system in Central Massachusetts, widely recognized for its commitment to exceptional patient care, academic excellence, and innovative research. As the largest healthcare system in the region, UMass Memorial Health serves a diverse population through a comprehensive network of hospitals, outpatient services, and community-based care programs. With more than 20,000 employees working collaboratively, the organization strives to heal patients, support the community, and foster professional growth for its workforce. UMass Memorial Health prides itself on its inclusive and respectful work environment, guided by its Six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. These principles create a workplace culture where every employee, regardless of role, is valued as a caregiver dedicated to the health and wellbeing of patients and each other.

The Food Services Kitchen at UMass Memorial Health is currently seeking motivated individuals to join their team as Patient Food Service Assistants. This non-exempt position offers a competitive hourly wage range of $17.90 to $33.22, with the final salary offer reflecting the candidate's experience, skills, qualifications, and internal equity considerations. The role is full-time, requiring 40 hours per week with a mixed shift schedule from 6:30 AM to 3:00 PM, Sunday through Saturday. A signing bonus may be available, with eligibility to be confirmed during the interview process.

The Patient Food Service Assistant plays a vital role in ensuring accurate and timely meal service to patients, contributing directly to the comfort and recovery experience of those receiving care. This position involves delivering patient meal trays, conducting menu rounds, and serving as an essential liaison among patients, nursing units, dietitians, food service staff, and management. Responsibilities include assisting patients with their meals, managing nutritional menu selections, and addressing patient dietary needs and preferences. The assistant also transports food carts and equipment safely across units, maintains cleanliness and restocks supplies, and utilizes computerized menu planning systems to verify diet orders. Strong communication skills and the ability to work effectively under time constraints and interruptions are crucial to success in this role. The Patient Food Service Assistant supports the overarching goals of the Food and Nutrition Services Department by fostering teamwork, efficiency, and patient-centered care in every task.