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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
shift differential pay
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Banner Health is a prominent healthcare organization recognized as a certified Great Place To Work. This institution prioritizes its team members and continuously strives to be the best place to work in healthcare. Banner Health operates across various locations, with comprehensive services aimed at providing outstanding patient care and support. As a leader in healthcare, Banner Health emphasizes not only medical treatment but also the critical behind-the-scenes roles that contribute to the smooth and safe functioning of its hospitals, creating an environment conducive to excellent patient outcomes and satisfaction.
Banner Health seeks to fill the role of Room Service... Show More
Banner Health seeks to fill the role of Room Service... Show More
Job Requirements
- Reading, writing and mathematical skills
- One to two years of related experience in nutrition or food services
- Ability to follow instructions and safety guidelines
- Willingness to obtain food handler’s card within 30 days of hire if applicable
- Ability to communicate effectively with patients, families and staff
- Ability to work weekends and holidays
- Ability to work a day shift from 11:30 am to 8 pm
- Strong customer service skills
Job Qualifications
- High school diploma or GED or equivalent working knowledge
- Skills and knowledge of nutrition services as typically gained through one to two years of related experience
- Effective interpersonal communication skills
- Friendly customer service attitude
- Knowledge of safety guidelines for working with cleaning chemicals
- Ability to learn and work with business computer software and point of sale systems
- Ability to learn food handling regulations and pass certification tests as required
- Demonstrated effective customer service skills
Job Duties
- Visits patients to obtain or discuss menu selections based upon dietary orders
- Enters or records all daily patient meal selections and preferences for one or more patient units
- Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients
- Requests Diet Tech or Dietitian assistance when needed
- Edits patient menus as required
- Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays
- Delivers and serves meals while making independent judgments about special requests, snacks and nourishments
- Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently
- Maintains food handling and sanitation standards to meet licensing agency requirements
- Interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians
- Resolves minor problems with patient menus and trays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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