Room Service Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $12.00
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Benefits

Daily Pay
Access to earned wages after every shift
supportive work culture
Opportunities for personal and professional growth
Employee consideration without discrimination

Job Description

Embassy Suites by Hilton, located near the Charlotte Airport, is a distinguished hotel known for its commitment to delivering exceptional guest experiences through high-quality hospitality services. Part of the global Hilton portfolio, Embassy Suites offers a full-service, upscale hotel experience, including spacious suites, complimentary breakfast, and evening receptions designed to meet the needs of both business and leisure travelers. With a reputation for hospitality excellence and a strong commitment to employee development, the hotel provides a dynamic and supportive environment where team members are valued for their contributions and are encouraged to grow professionally. The hotel’s strategic location near Charlotte... Show More

Job Requirements

  • At least 1 year of restaurant serving experience required
  • Flexible in work hours to accommodate last minute changes in scheduling
  • Strong interpersonal skills to engage and interact with associates and guests
  • Must be able to stand for long periods of time
  • Displays working knowledge of cash register to ring up bills
  • Ability to accurately handle cash, credit cards and checks
  • Ability to add, subtract, multiply, and divide numbers

Job Qualifications

  • At least 1 year of restaurant serving experience
  • Strong interpersonal skills to engage and interact with guests and associates
  • Ability to accurately handle cash, credit cards, and checks
  • Working knowledge of cash register operations
  • Basic math skills including adding, subtracting, multiplying, and dividing numbers
  • Fluency in English speaking, reading, and writing
  • Ability to work flexible hours including weekdays and weekends
  • Physical capability to stand and walk for long periods

Job Duties

  • Meets and exceeds customer and team member expectations by providing service and teamwork
  • Provides prompt, courteous service by bussing, serving, and setting tables and timely delivery of room service orders
  • Accurately records, pre-checks, and picks up all food and beverage orders and communicates effectively with chefs on special orders
  • Serves customers their food and beverage orders in a prompt and courteous manner
  • Sets tables as needed prior to customer arrival
  • Contributes to customer satisfaction by attending to restaurant and room service customer needs
  • Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required

Job Location

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