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Job Overview
Employment Type
Part-time
Work Schedule
Split Shifts
Benefits
Free nights at Hyatt hotels
Colleague friends and family rate
Discounts at 1890 Restaurant
Discounts at Marengo Spa
Access to Headspace app
Hotel gym access
Medical insurance
Dental Insurance
Vision Insurance
Education Assistance
Discounted Parking Passes
Job Description
Hyatt Regency Cleveland at The Arcade, located in a landmark building constructed in 1890, offers guests a unique historic hotel experience with convenient access to downtown Cleveland. The hotel features 293 rooms and 14,000 square feet of meeting and event space, attracting a diverse range of guests, including business travelers, sports fans, and wedding parties. Conveniently situated near the vibrant East 4th Street Entertainment District and within walking distance of major sporting and entertainment venues, this property combines historic charm with a central urban location. Hyatt Regency Cleveland is part of the global Hyatt brand, known for its commitment to... Show More
Job Requirements
- High school diploma or equivalent
- ability to work approximately 25 hours per week including 2 AM and 2 PM shifts
- excellent communication skills
- ability to work in a fast paced environment
- customer service experience preferred
- must be able to stand and walk for extended periods
- ability to handle multiple tasks simultaneously
- flexibility to work varied shifts including weekends and holidays
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- refined verbal communication skills
Job Duties
- Assist bartenders with restocking supplies, cleaning bar and lounge areas, and stocking room service station
- deliver food and beverage mobile orders from the bar or kitchen to guest rooms in a timely and professional manner
- ensure orders are accurate and presented according to hotel standards
- answer guest calls for missing or extra items or assist in putting in mobile orders
- support bartenders and servers during busy periods by bussing tables, running food to tables, and helping maintain a tidy lounge and restaurant environment
- maintain cleanliness and organization of room service trays, carts, and delivery equipment
- communicate effectively with the kitchen and bartenders to coordinate room service orders
- deliver guest amenities
- restock hotel lobby Market (alcohol only)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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