Room Server / Food Runner / Busser

Hyatt Regency Cleveland at The Arcade is a distinguished hotel located in a historic landmark building constructed in 1890, offering guests a unique blend of historic charm and modern amenities. Conveniently situated in downtown Cleveland, this hotel provides easy access to the vibrant East 4th Street Entertainment District as well as all major sporting and entertainment venues within a 10-minute walking distance. With 293 guest rooms and 14,000 square feet of meeting and event space, the hotel caters to a diverse clientele ranging from business travelers and sports fans to wedding parties and tourists seeking a memorable experience in the heart of the city. Hyatt Regency Cleveland boasts a commitment to quality guest service, aiming to make every stay efficient, meaningful, and enjoyable for its visitors.

We are currently seeking a part-time colleague to join our team, working approximately 25 hours per week across four shifts—two in the morning and two in the afternoon. This role is ideal for someone who thrives in a fast-paced hospitality environment and is passionate about delivering outstanding service. The position primarily supports bartenders and servers by assisting with restocking supplies, cleaning bar and lounge areas, and delivering food and beverages to guest rooms. The role also involves maintaining the cleanliness and organization of room service trays, carts, and delivery equipment, ensuring that each guest order is accurate and delivered according to our high standards. This position requires excellent communication skills to coordinate orders effectively with the kitchen and bar staff, as well as to handle guest inquiries promptly and professionally.

Joining Hyatt Regency Cleveland means becoming part of a family that values respect, integrity, humility, empathy, creativity, and fun. The hotel offers an environment where colleagues are supported to bring their whole selves to work and to perform at their best. As a team member, you will have the unique opportunity to contribute to creating exceptional experiences in a historic setting, while enjoying a workplace committed to inclusion and diversity. This role represents a fantastic opportunity to work in one of Cleveland's premier hotels, with potential for growth and professional development within the Hyatt network. We believe in caring for our team members, as reflected in various benefits including free hotel nights, dining discounts, and access to wellbeing resources. If you are eager to provide outstanding service, collaborate with a dedicated team, and enjoy a rewarding part-time position within a reputable hospitality company, we encourage you to apply.