Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
We are a renowned hospitality establishment committed to delivering exceptional guest experiences through meticulous attention to detail and outstanding service quality. Our company operates within the luxury hotel sector, providing upscale accommodations, comprehensive guest services, and a welcoming environment that caters to diverse clientele. Our team is dedicated to maintaining our reputation as a leader in the hospitality industry by upholding the highest standards of cleanliness, safety, and guest satisfaction.
The role of Housekeeping Supervisor is a pivotal position within our hotel operations. This position involves overseeing housekeeping staff schedules, ensuring that guest rooms and public areas meet stringent cleanliness standards daily. The supervisor is responsible for training and supervising new hires as well as providing continuous development opportunities for the current team. This role requires a proactive approach to managing requests, including early make-ups, special accommodations, and VIP guest needs, ensuring all are handled promptly and efficiently. Additionally, the supervisor maintains accurate records related to lost and found items and oversees the proper reporting and management of any maintenance or safety issues, such as broken door locks or other hazards, by collaborating closely with management.
The Housekeeping Supervisor plays a crucial role in maintaining a clean and safe environment that enriches the guest experience. The position entails preparing detailed staff schedules and completion of work distribution reports to guarantee comprehensive coverage of all sections. Daily inspections of guest rooms and public spaces form an integral part of this role, ensuring all areas comply with company standards. Emphasis is also placed on effective communication and teamwork, as the supervisor leads by example to foster a productive and motivated department.
This role requires a high level of organizational skills and a strong work ethic. Candidates must be willing to work varying schedules, including nights, weekends, and holidays, to meet operational demands. This position suits individuals who thrive in a fast-paced environment and who enjoy contributing as part of a team dedicated to creating memorable experiences for guests.
Physical demands of the role include extended periods of sitting and computer work, along with occasional standing, walking, bending, reaching, and lifting of items up to 25 pounds. The ability to communicate effectively both verbally and in writing is essential, as is the aptitude to work with office equipment and technology. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill the essential functions of the job, ensuring an inclusive workplace.
Overall, the Housekeeping Supervisor is integral to our hotel’s commitment to excellence, ensuring that every guest’s stay is comfortable and enjoyable through effective leadership, attention to detail, and a passion for service.
The role of Housekeeping Supervisor is a pivotal position within our hotel operations. This position involves overseeing housekeeping staff schedules, ensuring that guest rooms and public areas meet stringent cleanliness standards daily. The supervisor is responsible for training and supervising new hires as well as providing continuous development opportunities for the current team. This role requires a proactive approach to managing requests, including early make-ups, special accommodations, and VIP guest needs, ensuring all are handled promptly and efficiently. Additionally, the supervisor maintains accurate records related to lost and found items and oversees the proper reporting and management of any maintenance or safety issues, such as broken door locks or other hazards, by collaborating closely with management.
The Housekeeping Supervisor plays a crucial role in maintaining a clean and safe environment that enriches the guest experience. The position entails preparing detailed staff schedules and completion of work distribution reports to guarantee comprehensive coverage of all sections. Daily inspections of guest rooms and public spaces form an integral part of this role, ensuring all areas comply with company standards. Emphasis is also placed on effective communication and teamwork, as the supervisor leads by example to foster a productive and motivated department.
This role requires a high level of organizational skills and a strong work ethic. Candidates must be willing to work varying schedules, including nights, weekends, and holidays, to meet operational demands. This position suits individuals who thrive in a fast-paced environment and who enjoy contributing as part of a team dedicated to creating memorable experiences for guests.
Physical demands of the role include extended periods of sitting and computer work, along with occasional standing, walking, bending, reaching, and lifting of items up to 25 pounds. The ability to communicate effectively both verbally and in writing is essential, as is the aptitude to work with office equipment and technology. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill the essential functions of the job, ensuring an inclusive workplace.
Overall, the Housekeeping Supervisor is integral to our hotel’s commitment to excellence, ensuring that every guest’s stay is comfortable and enjoyable through effective leadership, attention to detail, and a passion for service.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or related field
- Ability to work varying schedules including nights, weekends and holidays
- Strong attention to detail
- Good physical condition to lift and move items up to 25 pounds
- Effective verbal and written communication skills
- Ability to work in a standard office environment with prolonged computer use
Job Qualifications
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality industry preferred
- Strong leadership and training skills
- Excellent communication skills
- Ability to work varying schedules including nights, weekends, and holidays
- Attention to detail and high work ethic
- Ability to use office equipment and computers proficiently
Job Duties
- Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered
- Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards
- Train and supervise all new associates and provide on-going training for current staff
- Check for early make-ups, special requests and VIPs
- Maintain proper written records for lost and found
- Run a departure report and recheck all rooms showing up in your assigned section
- Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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