Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.88
Work Schedule
Flexible
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across a vast portfolio of world-class hotel brands. With a presence in numerous countries and a legacy of welcoming over 3 billion guests, Hilton stands as a beacon of hospitality, dedicated to filling the earth with the light and warmth of service. The company has earned repeated accolades for its workplace culture, including being named among the World's Best Workplaces by Great Place to Work and Fortune. Hilton prioritizes not only guest satisfaction but also the growth and wellbeing of its Team Members, offering a supportive and inclusive environment where careers can flourish.
The Room Service Server role at Hilton is more than just delivering food and beverages; it is about creating memorable experiences that brighten each guest's stay. As a Room Service Server, you are the face of Hilton hospitality, bringing an upbeat and friendly attitude to every guest interaction. This position requires you to prepare service areas meticulously, take and deliver guest orders efficiently, and ensure all transactions are processed accurately. Beyond the functional duties, the role demands compliance with health, safety, sanitation, and alcohol regulations to maintain the highest standards of well-being for guests and Team Members alike.
This position exemplifies Hilton's core values, including a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on immediacy and impactful service. Hilton invests deeply in its Team Members, providing unparalleled perks such as deeply discounted travel, employee stock purchase opportunities, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These investments create a working environment that supports Team Members through all life stages and encourages career development.
Joining Hilton means becoming part of an award-winning culture renowned for setting new standards in the travel and hospitality industry. From entry-level opportunities to advanced roles, Hilton is dedicated to fostering an environment where employees can grow professionally while contributing to the company's mission to make every stay extraordinary and magical. Explore a career with Hilton and discover a workplace where your contribution lights up the lives of guests and colleagues alike.
The Room Service Server role at Hilton is more than just delivering food and beverages; it is about creating memorable experiences that brighten each guest's stay. As a Room Service Server, you are the face of Hilton hospitality, bringing an upbeat and friendly attitude to every guest interaction. This position requires you to prepare service areas meticulously, take and deliver guest orders efficiently, and ensure all transactions are processed accurately. Beyond the functional duties, the role demands compliance with health, safety, sanitation, and alcohol regulations to maintain the highest standards of well-being for guests and Team Members alike.
This position exemplifies Hilton's core values, including a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on immediacy and impactful service. Hilton invests deeply in its Team Members, providing unparalleled perks such as deeply discounted travel, employee stock purchase opportunities, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These investments create a working environment that supports Team Members through all life stages and encourages career development.
Joining Hilton means becoming part of an award-winning culture renowned for setting new standards in the travel and hospitality industry. From entry-level opportunities to advanced roles, Hilton is dedicated to fostering an environment where employees can grow professionally while contributing to the company's mission to make every stay extraordinary and magical. Explore a career with Hilton and discover a workplace where your contribution lights up the lives of guests and colleagues alike.
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively with guests and team members
- Previous customer service or hospitality experience preferred
- Basic skills in handling cash transactions
- Ability to stand and walk for extended periods
- Must comply with health and safety regulations
- Flexibility to work various shifts including holidays and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic math skills for processing transactions
- Commitment to maintaining high standards of cleanliness and safety
- Flexibility to work various shifts including evenings, weekends, and holidays
Job Duties
- Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
- Set up room service trays and tables in advance for timely order delivery
- Assist with order-taking tasks and respond to room service phone calls
- Retrieve food and beverage orders and deliver to guest rooms or meeting rooms
- Present checks to guests, collect payments, and return signed checks to the order taker
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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