Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA
Job Description
Our establishment is a reputable hotel committed to providing exceptional hospitality services to our guests. We are dedicated to creating a welcoming and comfortable experience for every visitor, ensuring their stay is memorable and enjoyable. The hotel operates in a fast-paced environment that values cleanliness, efficiency, and attention to detail to uphold our high standards of guest satisfaction. As a respected player in the hospitality industry, we pride ourselves on maintaining well-kept accommodations, offering a range of amenities, and fostering a positive atmosphere for both guests and staff.
As a Room Attendant/Housekeeper, you will play a vital role in the overall guest experience by ensuring that all guest rooms and designated areas are clean, orderly, and fully stocked. Your responsibilities will include cleaning and preparing rooms for overnight guests, making sure each room meets our strict standards for cleanliness and functionality. This includes tasks such as changing linens, cleaning bathrooms, dusting, vacuuming, and removing trash. Attention to detail is essential, as a well-prepared room contributes significantly to guest satisfaction and comfort.
In this role, you will stock your housekeeping cart daily with essential cleaning supplies, fresh linens, and guest amenities. You will also be responsible for cleaning other assigned areas, including restrooms, public spaces, offices, and meeting rooms. As part of maintaining hotel property, you will report any damage, missing articles, or mechanical issues to management to ensure everything is in good working order. Responding to guest requests and addressing any issues or complaints in a courteous and hospitable manner is a key aspect of this position.
The position requires the ability to follow a consistent routine and take direction well while working efficiently to complete rooms within allotted timeframes. Deep cleaning tasks such as flipping mattresses and moving furniture may occasionally be assigned. You will attend pre-shift meetings to receive daily assignments and updates, helping you stay informed and aligned with team goals.
This role is ideal for individuals who have prior knowledge of housekeeping and laundry operations, understand the proper use and storage of cleaning chemicals, and have experience using commercial cleaning equipment. Effective communication skills and the ability to prioritize work assignments in a fast-paced environment are important qualities for success in this position. We offer a supportive work environment where customer care and employee well-being are prioritized, making it a rewarding career opportunity for dedicated housekeeping professionals.
As a Room Attendant/Housekeeper, you will play a vital role in the overall guest experience by ensuring that all guest rooms and designated areas are clean, orderly, and fully stocked. Your responsibilities will include cleaning and preparing rooms for overnight guests, making sure each room meets our strict standards for cleanliness and functionality. This includes tasks such as changing linens, cleaning bathrooms, dusting, vacuuming, and removing trash. Attention to detail is essential, as a well-prepared room contributes significantly to guest satisfaction and comfort.
In this role, you will stock your housekeeping cart daily with essential cleaning supplies, fresh linens, and guest amenities. You will also be responsible for cleaning other assigned areas, including restrooms, public spaces, offices, and meeting rooms. As part of maintaining hotel property, you will report any damage, missing articles, or mechanical issues to management to ensure everything is in good working order. Responding to guest requests and addressing any issues or complaints in a courteous and hospitable manner is a key aspect of this position.
The position requires the ability to follow a consistent routine and take direction well while working efficiently to complete rooms within allotted timeframes. Deep cleaning tasks such as flipping mattresses and moving furniture may occasionally be assigned. You will attend pre-shift meetings to receive daily assignments and updates, helping you stay informed and aligned with team goals.
This role is ideal for individuals who have prior knowledge of housekeeping and laundry operations, understand the proper use and storage of cleaning chemicals, and have experience using commercial cleaning equipment. Effective communication skills and the ability to prioritize work assignments in a fast-paced environment are important qualities for success in this position. We offer a supportive work environment where customer care and employee well-being are prioritized, making it a rewarding career opportunity for dedicated housekeeping professionals.
Job Requirements
- High school diploma or equivalent preferred
- Prior housekeeping or cleaning experience helpful
- Ability to perform physical tasks including lifting and standing for extended periods
- Basic English communication skills
- Ability to work weekends, holidays, and flexible shifts
- Reliable and punctual
- Able to follow instructions and work independently
- Attention to detail and strong organizational skills
Job Qualifications
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- General knowledge of equipment such as vacuums, commercial washers and dryers
- Able to understand and speak some of the English language
- Able to prioritize work assignments
- Demonstrate genuine care for customers and employees
- Able to work in fast paced environment
Job Duties
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
- Change and replenish bed linens, towels and other guest amenities, as needed
- Clean other designated areas when assigned, including restrooms, public areas, offices, and meeting rooms
- Ensure all hotel property is in working order and report missing articles, damage, or mechanical problems to management or supervisor
- Respond to guest requests and report guest issues and complaints in a hospitable manner
- Turn in and log all guest property left in room or other public spaces
- Attend pre-shift meetings to learn assignments and the day’s tasks
- Perform deep cleaning tasks, such as flipping mattresses and moving furniture, as needed
- Ensure all assigned rooms and tasks are completed within allotted timeframes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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