Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate $28 per hour
discounted hotel rooms
Food and beverage rates
Learning programs
Career development opportunities
Corporate social responsibility activities
Inclusive and diverse workplace
Job Description
Fairmont Breakers is a distinguished luxury hotel situated on the waterfront of Long Beach, California. Originally opened in the 1920s, this historic landmark has a rich heritage and was once a glamorous destination for world-famous stars. After a comprehensive renovation, Fairmont Breakers has been restored to its original grandeur, offering guests an exceptional blend of classic charm and modern luxury. The hotel features 185 boutique rooms and suites, a rooftop pool and terrace, and an open-air rooftop lounge with stunning views of the Pacific Ocean. The property also boasts a two-story spa, wellness and fitness center, several dining venues including a live jazz club, and 10,000 square feet of function space for both indoor and outdoor events. Fairmont Breakers provides an unparalleled experience with elevated coastal Italian cuisine in Nettuno and elegant dining in the Sky Room, promising guests exquisite culinary delights in an artful and serene setting.
The role of Housekeeper at Fairmont Breakers is vital in maintaining the high standards of cleanliness, hospitality, and professionalism that reflect the hotel’s luxury image. Housekeepers play a key role in ensuring a welcoming atmosphere by delivering consistent and friendly service to guests throughout their stay. This position requires meticulous attention to detail in cleaning guest rooms, replenishing supplies, and adhering to brand and quality standards as dictated by Forbes, LQA, and Fairmont guidelines. Housekeepers are responsible for safely and efficiently managing cleaning supplies and equipment, conducting self-audits, and actively participating in feedback and deep cleaning projects. Additionally, they must ensure all guest information remains confidential and provide assistance with general housekeeping and maintenance duties as needed. This role demands a commitment to safety, professionalism, and teamwork within a dynamic luxury hospitality environment. Employed on an hourly basis at $28.00 per hour, candidates have the opportunity to grow professionally through Accor’s learning academies and participate in corporate social responsibility initiatives, all within an inclusive and diverse workplace culture.
The role of Housekeeper at Fairmont Breakers is vital in maintaining the high standards of cleanliness, hospitality, and professionalism that reflect the hotel’s luxury image. Housekeepers play a key role in ensuring a welcoming atmosphere by delivering consistent and friendly service to guests throughout their stay. This position requires meticulous attention to detail in cleaning guest rooms, replenishing supplies, and adhering to brand and quality standards as dictated by Forbes, LQA, and Fairmont guidelines. Housekeepers are responsible for safely and efficiently managing cleaning supplies and equipment, conducting self-audits, and actively participating in feedback and deep cleaning projects. Additionally, they must ensure all guest information remains confidential and provide assistance with general housekeeping and maintenance duties as needed. This role demands a commitment to safety, professionalism, and teamwork within a dynamic luxury hospitality environment. Employed on an hourly basis at $28.00 per hour, candidates have the opportunity to grow professionally through Accor’s learning academies and participate in corporate social responsibility initiatives, all within an inclusive and diverse workplace culture.
Job Requirements
- High school graduate or equivalent preferred
- previous housekeeping experience in luxury environment preferred
- knowledge of housekeeping required
- excellent communication and organizational skills
- positive attitude
- professional image and personality
- strong interpersonal and problem-solving abilities
- sense of initiative to surprise and delight guests
- highly responsible and reliable
- ability to work cohesively with team with minimum supervision
- committed to delivering high level of customer service
- strong guest service orientation
- self-confident, proactive, able to prioritize and make effective decisions
- ability to work flexible shifts including weekends and holidays
- ability to focus attention on guest needs, remain calm and courteous
- ability to understand and comply with company and department rules, policies and procedures
- skill in establishing and maintaining effective working relationships with coworkers and guests
- able to communicate written and verbally
- ability to read reports
- successful completion of training and certification for position
- ability to follow directions, perform tasks with attention to detail, speed, accuracy and follow-through
- versatile, flexible and enthusiastic
- ability to secure minimum skills for proficiency and safe work environment according to OSHA
Job Qualifications
- High school graduate or equivalent preferred
- previous housekeeping experience in luxury environment preferred
- knowledge of housekeeping required
- excellent communication and organizational skills
- positive attitude
- professional image and personality
- strong interpersonal and problem-solving abilities
- sense of initiative to surprise and delight guests
- highly responsible and reliable
- ability to work cohesively with team with minimum supervision
- committed to delivering high level of customer service
- strong guest service orientation
- self-confident, proactive, able to prioritize and make effective decisions
- ability to work flexible shifts including weekends and holidays
- ability to focus attention on guest needs, remain calm and courteous
- ability to understand and comply with company and department rules, policies and procedures
- skill in establishing and maintaining effective working relationships with coworkers and guests
- able to communicate written and verbally
- ability to read reports
- successful completion of training and certification for position
- ability to follow directions, perform tasks with attention to detail, speed, accuracy and follow-through
- versatile, flexible and enthusiastic
- ability to secure minimum skills for proficiency and safe work environment according to OSHA
Job Duties
- Consistently offer professional, engaging and friendly service
- create a welcoming atmosphere for visitors and guests during their stay
- maintain a high level of professionalism in all aspects of job performance
- guide guests and answer questions as needed
- maintain supplier cart well organized and presentable
- clean all assigned guestrooms including dusting, making beds, soiled linen removal, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- participate in deep cleaning projects
- sign in and out master keys daily
- maintain proper usage of cleaning supplies and equipment
- update and record all cleaned rooms
- communicate changes, discrepancies, late check-outs and do not disturb signs to the office team
- maintain all brand and quality luxury service standards
- conduct self-audits of standards and participate in feedback review
- ensure safe working environment and commitment to safety
- ensure confidentiality of guest sensitive information
- follow departmental policies, procedures and service standards
- follow all safety and sanitation policies including wearing PPE and proper use of chemicals
- comply with security, fire, health and safety regulations
- maintain housekeeping areas organized and well presented
- report and log lost and found items
- set up and organize workstation with supplies and equipment
- restock work areas for next shift
- replenish supplies and equipment during shift
- report faulty equipment, linen shortages or safety hazards
- notify supervisor when service is complete by punching rooms in phone system or device
- monitor and control supplies and amenities and minimize waste
- may assist with cleaning of public areas
- maintain regular and predictable attendance
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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