Room Attendant - The Ritz-Carlton

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $22.00 - $24.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Employee assistance program

hotel discounts

Restaurant Discounts

competitive hourly wage

Job Description

The Ritz-Carlton, Chicago is an iconic luxury hotel located high above Water Tower Place in the historic Gold Coast neighborhood of Chicago. Renowned for its Forbes Five-Star rating, the property stands as a premier destination for travelers seeking world-class hospitality and comfort. Guests of The Ritz-Carlton, Chicago enjoy a unique blend of elegance and convenience, with close proximity to the city's top attractions such as Michigan Avenue's famed shopping district and the Art Institute of Chicago. The hotel prides itself on delivering unparalleled service and sophistication, reflecting the iconic Ritz-Carlton brand known globally as the gold standard in luxury hospitality.<... Show More

Job Requirements

Must be able to lift up to 50lbs continually throughout a shift
Must be able to push pull and move levers equipment and furniture throughout a shift
Must be able to work with arms raised above head throughout a shift
Must be able to maneuver fully loaded maid cart weighing up to 50lbs through hallways and into and out of closets during entire work day
Ability to identify minute debris and dirt in poorly lit areas and to read written instructions and computer print outs
Must have at least one year of experience in housekeeping or similar role
Must be able to understand and follow verbal and written instructions
Candidate must be able to maintain a friendly cheerful and courteous demeanor at all times

Job Qualifications

No formal education or training required
One year of experience in a similar or exact role preferred
Basic knowledge of general cleaning principles use of cleaning products and operation of standard cleaning equipment
Ability to understand and follow verbal and written instructions and communicate verbally and in writing
Strong attention to detail and commitment to high standards of cleanliness and presentation

Job Duties

Retrieves items from shelves and storerooms sets up cleaning cart with supplies constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
Cleans and wipes windows doors walls closets and fixtures in rooms public areas and hallways often using ladders or stools to clean hard to reach areas in order to maintain a clean presentable and attractive facility at all times
Washes shower walls and tub cleans toilets and stall walls if applicable wipes exposed pipes cleans mirrors sink and walls in order to have clean and sanitary guest and public restrooms
Replaces towels soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
Washes all hard floor areas linoleum tile etc by hand to remove dirt and soiled areas
Dusts and polishes all furniture fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs
Strips bed of all linen and remakes with fresh checking bedspread blankets and bed pads for cleanliness replacing if soiled
Lifts mattresses to check for soil between mattresses and under bed
Checks closet for cleanliness wiping closet door handle and overhead shelves and restocking the guest room supplies such as hangers extra blankets and pillows
Vacuums rooms public areas and hallways operating vacuums weighing up to 25lbs and lifting moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees
Inspects all room equipment TV lights lamps faucets radios to ensure proper working order and immediately reports all room status and room maintenance deficiencies in writing to the Executive Housekeeper for prompt repair resolution
Secures and maintains custody of equipment keys and supplies at all times in order to protect and preserve hotel property
Maintains a friendly cheerful and courteous demeanor at all times
Performs other duties as assigned requested or deemed necessary by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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