Room Attendant - The Barfield

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.75 - $15.25
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
flexible scheduling

Job Description

The hiring establishment is a respected hotel that prioritizes guest satisfaction through meticulous attention to cleanliness and comfort. This hotel operates with a strong commitment to maintaining high standards of hygiene and safety throughout its premises, ensuring that every guest enjoys a pleasant and healthy environment during their stay. The Housekeeping department plays a crucial role in upholding these standards by thoroughly cleaning and maintaining all guest areas, including guestrooms, bathrooms, and public spaces. This hotel values professionalism, attention to detail, and the ability to work efficiently in a fast-paced environment. The employment type for this position is non-exempt, offering a structured work environment with adherence to company policies regarding safety and sanitation. The role also demands flexibility, as the incumbent may be required to work evenings, weekends, or overtime depending on business needs.

The Housekeeping Cleaner is fundamental to creating a welcoming atmosphere by ensuring the highest level of cleanliness in all hotel areas. Reporting directly to the Executive Housekeeper, this role includes cleaning and disinfecting guest rooms and public spaces to meet established standards. The primary focus lies in enhancing the guest experience through the upkeep of a spotless environment and the cautious handling of guest belongings and room security. Daily responsibilities include dusting, vacuuming, bed making, floor cleaning, waste disposal, and using cleaning chemicals safely as per OSHA regulations. The cleaner is also tasked with restocking room supplies such as towels and bathroom amenities to ensure guest comfort. This position requires the use and upkeep of housekeeping equipment and demands safety-conscious behavior at all times.

In addition to cleaning duties, the role entails reporting maintenance issues promptly and handling any guest requests or complaints professionally and courteously. Security is a key part of the job, with the cleaner responsible for the confidentiality and proper handling of guest room keys and managing lost and found items by logging them according to company protocols. The ideal candidate will maintain excellent attendance and punctuality, be well-groomed, and have the ability to work independently with minimal supervision. Experience in housekeeping is helpful, coupled with strong organizational skills and the capacity to follow instructions accurately.

This position involves physical demands such as standing and walking for extended periods, lifting heavy loads up to 50 pounds, and performing repetitive tasks in a fast-paced environment. The work environment includes guest rooms, service corridors, and housekeeping offices, with exposure to variable temperature conditions, noises, fumes, dust, and chemicals. Proper personal protective equipment, including closed-toe, non-canvas, non-skid shoes, is required for safety. Flexibility in work hours is necessary to accommodate the operational needs of the hotel, ensuring that the cleanliness standards are consistently met at all times. This role is ideal for individuals dedicated to hospitality, cleanliness, and guest satisfaction, willing to contribute to a friendly and professional hotel environment.

Job Requirements

  • Previous housekeeping experience helpful
  • ability to work with a minimum of supervision
  • ability to maintain excellent attendance and punctuality
  • ability to be well groomed, clean and neat

Job Qualifications

  • Fluency in English desirable
  • organizational skills
  • ability to follow instructions accurately
  • ability to work with a minimum of supervision
  • ability to maintain excellent attendance and punctuality
  • ability to be well groomed, clean and neat

Job Duties

  • Clean and disinfect assigned guestrooms including bathrooms
  • dust furniture
  • vacuum carpeting, area rugs, draperies and upholstered furniture
  • make beds and change sheets
  • sweep, mop and wash floors
  • pick up debris and empty trash containers
  • spot clean walls and doors as required
  • tidy guest's personal belongings as required
  • clean public spaces as needed
  • restock towels and all supplies needed in the rooms
  • replace facial, toilet tissue and bathroom amenities in correct amount and location
  • use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements
  • maintain complete knowledge of correct maintenance and use of equipment
  • use equipment only as intended
  • maintain cart and linen rooms in a safe and orderly fashion
  • report all maintenance problems for guest satisfaction
  • responsible for keys assigned to them
  • responsible for turning in all lost and found articles to the Housekeeping Office to be logged
  • comply with all Company policies and procedures, including all safety and sanitation policies
  • work in a safe manner when handling heavy loads or heavily soiled linen, including using PPEs
  • report accidents, injuries, and unsafe work conditions to manager
  • ensure uniform and personal appearance are clean and professional
  • understand emergency procedures for the Housekeeping department and the entire Hotel
  • work evenings, weekends, and/or overtime as required
  • perform additional tasks and responsibilities as assigned by the manager

Job Criteria

Experience

Entry Level (1-2 years)


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