Room Attendant - SpringHill Suites Bend

Level5 Hospitality is a dynamic and innovative leader in the hotel management industry, dedicated to delivering exceptional hospitality experiences through its unique L5 lifestyle philosophy. This philosophy integrates the company’s core values, including integrity, creativity, and a commitment to excellence, which foster a high-touch, results-driven approach to hospitality management. Level5 Hospitality partners with hotels to elevate their service standards, creating extraordinary and memorable experiences for every guest. The company prides itself on its collaborative culture, where diverse experts work together to exceed expectations and continuously innovate within the hospitality space. With a strong emphasis on ethics and mindset, Level5 Hospitality motivates its team members to go above and beyond in all aspects of their roles, ensuring world-class service delivery.

The role of the Hotel Room Attendant/Housekeeper at Level5 Hospitality is essential to maintaining the company’s reputation for high-quality guest service. This position is responsible for cleaning, restocking, and maintaining hotel rooms to ensure a comfortable and welcoming environment for all guests. The Hotel Room Attendant provides meticulous attention to detail in performing housekeeping tasks, following established policies and procedures to uphold the cleanliness and safety standards set by the hotel and Level5 Hospitality. The attendant plays a crucial role in supporting guest satisfaction by ensuring each room is thoroughly cleaned and well-stocked before occupancy.

As a Hotel Room Attendant, you will receive your list of assigned rooms daily, prioritize cleaning assignments, and perform a variety of tasks including bed making, linen replacement, vacuuming, surface cleaning, and replenishing amenities like towels and toiletries. You are expected to handle soiled linens appropriately, coordinate with the laundry services, and report any maintenance issues or suspicious activities to the appropriate teams. The role requires a high degree of professionalism, discretion, and a friendly demeanor to effectively interact with guests while respecting their privacy.

This position demands physical stamina and adherence to safety protocols, including the use of personal protective equipment. The work is repetitive and occasionally requires lifting objects up to 50 pounds. Level5 Hospitality offers a supportive work environment where safety, quality, and guest satisfaction are top priorities. This is an excellent opportunity for individuals passionate about hospitality and dedicated to delivering exceptional guest experiences. Whether you are starting your career or looking to enhance your expertise in hotel housekeeping, this role provides a platform to contribute to a leading hospitality partner’s success and growth.