Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
wellness programs
Job Description
Level5 Hospitality is a dynamic and innovative company in the hotel management industry, known for its commitment to delivering superior hospitality experiences. As a team of diverse experts, Level5 Hospitality unites values, ethics, mindset, and integrity under one powerful lifestyle standard referred to as the L5 lifestyle. This unique culture fuels exceptional performance and positions Level5 Hospitality as a world-class partner in the hospitality sector. The organization thrives on collaboration, creativity, and a results-driven approach, aiming always to enhance guest stays by providing an extraordinary and refreshing service level. Employees at Level5 Hospitality are encouraged to 'Level Up' their skills and contributions to create memorable experiences for guests, fostering continuous personal and professional growth. The company fosters a high-touch service model that combines attention to detail with innovation, ensuring every guest interaction is handled with care and professionalism. This commitment to excellence extends beyond the guest experience to encompass employee empowerment and a supportive workplace culture, making Level5 Hospitality both a preferred employer and a trusted hospitality partner. The company's focus on ethical practices, combined with a creative mindset, drives its ambition to lead through innovation and exceptional service delivery. Join Level5 Hospitality and be part of an environment that celebrates diversity, values integrity, and seeks to redefine hospitality standards on a global scale.
The role of Hotel Room Attendant/Housekeeper at Level5 Hospitality is crucial to delivering the high-level housekeeping service that guests expect. This position involves cleaning, restocking, and maintaining hotel rooms to ensure a consistently welcoming and pristine environment for every guest stay. The successful candidate will be responsible for managing a list of assigned rooms, prioritizing early cleaning requests, and ensuring that all housekeeping duties are completed in accordance with hotel policies and standards. Attention to detail is paramount, as the Hotel Room Attendant/Housekeeper must ensure that beds are neatly made, bathrooms and kitchenette or coffee preparation areas are disinfected, floors are vacuumed, and rooms are thoroughly cleaned and inspected. Additionally, they will manage inventory supplies and report maintenance issues or suspicious activities to the appropriate departments. This role requires a blend of physical stamina, attention to cleanliness, and excellent guest communication skills. Employees must be able to perform repetitive tasks safely while adhering to all safety protocols, including wearing the required personal protective equipment. The Hotel Room Attendant/Housekeeper plays a vital part in maintaining the positive reputation of Level5 Hospitality, contributing directly to guest satisfaction and overall hotel success.
The role of Hotel Room Attendant/Housekeeper at Level5 Hospitality is crucial to delivering the high-level housekeeping service that guests expect. This position involves cleaning, restocking, and maintaining hotel rooms to ensure a consistently welcoming and pristine environment for every guest stay. The successful candidate will be responsible for managing a list of assigned rooms, prioritizing early cleaning requests, and ensuring that all housekeeping duties are completed in accordance with hotel policies and standards. Attention to detail is paramount, as the Hotel Room Attendant/Housekeeper must ensure that beds are neatly made, bathrooms and kitchenette or coffee preparation areas are disinfected, floors are vacuumed, and rooms are thoroughly cleaned and inspected. Additionally, they will manage inventory supplies and report maintenance issues or suspicious activities to the appropriate departments. This role requires a blend of physical stamina, attention to cleanliness, and excellent guest communication skills. Employees must be able to perform repetitive tasks safely while adhering to all safety protocols, including wearing the required personal protective equipment. The Hotel Room Attendant/Housekeeper plays a vital part in maintaining the positive reputation of Level5 Hospitality, contributing directly to guest satisfaction and overall hotel success.
Job Requirements
- Must be able to remain in a stationary position during shift
- Must be able to access and navigate the facility
- Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs
Job Qualifications
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- Ability to read, write, speak, understand, and communicate in basic English preferred
- Detail-oriented and thorough
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant, friendly way
Job Duties
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
- Checks the inventory of cleaning cart and adds any necessary supplies
- Knocks and announces self before entering room and returns later if rooms are occupied
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies
- Wipes surfaces in room and cleans mirrors
- Vacuums floors and removes trash
- Checks complimentary coffee and toiletry supplies in the room, restocking according to provided hotel checklist and policy
- Ensures room meets hotel standards with a final room inspection
- Notifies supervisor of room availability and reports any suspicious activity to security
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
- Notifies maintenance department of needed maintenance or repairs
- Takes found items to designated lost and found area if guest has checked out
- Performs other related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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