Room Attendant - Residence Inn Bend (Part-time)

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $21.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance

Job Description

Level5 Hospitality is a dynamic and innovative hotel management company renowned for its commitment to excellence and guest satisfaction. As a powerhouse in the hospitality industry, Level5 Hospitality combines diverse expertise and a collaborative culture to deliver world-class services that redefine the guest experience. The company's core values, ethics, mindset, and integrity drive its operations and are embedded in the unique L5 lifestyle that inspires high performance and creativity. Level5 Hospitality is dedicated to partnering with hotels to foster an environment that is bold, refreshing, and extraordinary, ensuring every guest interaction is marked by quality and care.

At Level5 Hospitality, the focus is on creating a high-touch, results-driven approach to hotel management that emphasizes innovation and a strong sense of community among team members. Their commitment extends beyond typical hotel service, cultivating a culture of mutual respect, professionalism, and continuous improvement. As industry leaders, they recognize the importance of detail orientation and guest satisfaction in the hospitality sector, making them an attractive employer for professionals seeking to grow their careers in a supportive yet challenging environment.

The role of Room Attendant at Level5 Hospitality is crucial to maintaining the standard of excellence expected by both guests and the company. This position involves cleaning, restocking, and maintaining hotel rooms efficiently and meticulously. The goal is to ensure each guest receives personalized, high-touch housekeeping services that reflect the company’s commitment to comfort and hygiene. Room attendants are responsible for performing a variety of tasks including preparing rooms for new guests, addressing special requests such as early cleanings, and ensuring that every aspect of the room meets the hotel's cleanliness and presentation standards.

This position demands attention to detail, the ability to prioritize tasks, and a friendly, positive interaction with guests. Room attendants also play an essential role in maintaining the overall safety and upkeep of hotel rooms by reporting any maintenance issues or suspicious activities promptly. They must also ensure that used linens are properly laundered and restocked while adhering to safety protocols, including wearing personal protective equipment.

Emphasizing both the physical and interpersonal aspects of the job, Level5 Hospitality expects its room attendants to maintain discretion, respect guest privacy, and consistently perform their duties to the highest standard. This role is ideal for individuals who enjoy working in a fast-paced environment, take pride in their work, and thrive within a team-oriented culture that values collaboration and innovation. Overall, the Room Attendant position with Level5 Hospitality offers an opportunity to contribute to a leading hotel management company dedicated to delivering exceptional experiences to guests around the world.

Job Requirements

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
  • Ability to read, write, speak, understand, and communicate in basic English preferred
  • Must be able to remain in a stationary position during shift
  • Must be able to access and navigate the facility
  • Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment
  • Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs

Job Qualifications

  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
  • Ability to read, write, speak, understand, and communicate in basic English preferred
  • Detail-oriented and thorough
  • Ability to remain discreet and respect the privacy of guests
  • Ability to perform consistent work to the highest of standards
  • Ability to interact with guests in a pleasant, friendly way

Job Duties

  • Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
  • Checks the inventory of cleaning cart and adds any necessary supplies
  • Knocks and announces self before entering room
  • returns at a later time if rooms are occupied
  • Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
  • Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
  • Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices
  • Wipes surfaces in room and cleans mirrors
  • Vacuums floors and removes trash
  • Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
  • Ensures room meets hotel standards with a final room inspection
  • Notifies supervisor of room availability and reports any suspicious activity to security
  • Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
  • Notifies maintenance department of needed maintenance or repairs
  • Takes found items to designated lost and found area if guest has checked out
  • Performs other related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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