
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
uniform provided
Job Description
This job opportunity is with Azul Hospitality, a renowned company in the hospitality industry known for providing exceptional service and maintaining high standards of cleanliness and guest satisfaction across their hotel properties. Azul Hospitality is dedicated to creating a welcoming and pristine environment that meets the expectations of all guests, ensuring they enjoy a comfortable and memorable stay. The company prides itself on a strong commitment to quality, professionalism, and the continuous development of its staff members. As part of their team, employees are provided with clear guidelines, structured training, and the support necessary to excel in their roles while upholding the company’s values and standards.
The position is a Housekeeper role within the hotel, aimed at ensuring the highest level of cleanliness and maintenance for guest rooms. This is a full-time employment opportunity involving hands-on responsibilities that contribute directly to guest satisfaction and the overall reputation of the hotel. The successful candidate will be responsible for cleaning guest rooms efficiently and thoroughly, changing bed linens, replenishing supplies, and maintaining the presentation of furniture and fixtures to the highest standards. The role emphasizes not only routine cleaning tasks but also deeper cleaning projects and upkeep of shared spaces such as hallways and restrooms.
Beyond the essential cleaning duties, this role demands a keen eye for detail, excellent organizational skills, and the ability to manage time effectively to meet turnaround deadlines for rooms. The housekeeper must manage cleaning carts and linen closets, transport trash appropriately, and report any maintenance or repair needs promptly, ensuring problematic rooms are not returned to inventory until these are resolved. This position requires a balance of physical endurance due to the demands of standing, lifting, and moving furniture, alongside strong communication skills to interact with supervisors, other staff, and guests professionally and courteously.
Additionally, the housekeeper will play a key part in supporting hotel safety and security policies, adhering to emergency procedures, and contributing to a safe working and guest environment. The role involves occasional assistance with guest inquiries and cooperation in maintaining the overall cleanliness of public areas including elevators and stairwells.
Candidates for this role should bring a background in hospitality or relevant experience in hotel housekeeping, although the company offers support and training to ensure tasks are performed to the company's exacting standards. The job requires a high school diploma or equivalent and a professional, neat appearance in compliance with Azul Hospitality grooming policies. Individuals must be dependable, punctual, and exhibit a self-driven attitude coupled with the ability to work independently. This role offers a great opportunity for individuals who are passionate about hospitality, take pride in their work, and strive for excellence in guest service and operational standards.
The position is a Housekeeper role within the hotel, aimed at ensuring the highest level of cleanliness and maintenance for guest rooms. This is a full-time employment opportunity involving hands-on responsibilities that contribute directly to guest satisfaction and the overall reputation of the hotel. The successful candidate will be responsible for cleaning guest rooms efficiently and thoroughly, changing bed linens, replenishing supplies, and maintaining the presentation of furniture and fixtures to the highest standards. The role emphasizes not only routine cleaning tasks but also deeper cleaning projects and upkeep of shared spaces such as hallways and restrooms.
Beyond the essential cleaning duties, this role demands a keen eye for detail, excellent organizational skills, and the ability to manage time effectively to meet turnaround deadlines for rooms. The housekeeper must manage cleaning carts and linen closets, transport trash appropriately, and report any maintenance or repair needs promptly, ensuring problematic rooms are not returned to inventory until these are resolved. This position requires a balance of physical endurance due to the demands of standing, lifting, and moving furniture, alongside strong communication skills to interact with supervisors, other staff, and guests professionally and courteously.
Additionally, the housekeeper will play a key part in supporting hotel safety and security policies, adhering to emergency procedures, and contributing to a safe working and guest environment. The role involves occasional assistance with guest inquiries and cooperation in maintaining the overall cleanliness of public areas including elevators and stairwells.
Candidates for this role should bring a background in hospitality or relevant experience in hotel housekeeping, although the company offers support and training to ensure tasks are performed to the company's exacting standards. The job requires a high school diploma or equivalent and a professional, neat appearance in compliance with Azul Hospitality grooming policies. Individuals must be dependable, punctual, and exhibit a self-driven attitude coupled with the ability to work independently. This role offers a great opportunity for individuals who are passionate about hospitality, take pride in their work, and strive for excellence in guest service and operational standards.
Job Requirements
- High school diploma or equivalent education
- experience in the hospitality industry preferred
- ability to stand and exert well-paced mobility for up to 4 hours
- ability to lift up to 45 lbs
- ability to push and pull carts and equipment up to 250 lbs
- good communication skills
- ability to operate office equipment
- ability to bend, stoop, squat and stretch occasionally
- ability to work under moderate temperature conditions inside the hotel
- maintain neat, clean and well-groomed appearance
- reliable attendance and punctuality
- comply with safety and security policies
- ability to work varying schedules as required by the hotel
- ability to follow emergency procedures and loss prevention guidelines
Job Qualifications
- High school diploma or equivalent
- experience in hospitality industry preferred
- good communication skills both verbal and written
- excellent customer relations skills
- detail oriented with outstanding organizational skills
- basic computer skills
- basic computational ability
- ability to deal with customers patiently and diplomatically
- self-driven and able to work independently
- strong issue resolution and analytical skills with attention to detail
Job Duties
- Clean all guest rooms as assigned within the required time limit
- update daily assignment sheets throughout the day
- change bed linens and make beds
- replenish room supplies including amenities, drinking glasses, and clean linens
- lift and move furniture in the room
- clean rugs, carpets, and upholstered furniture using vacuum cleaner and proper chemicals
- dust and clean all furniture including picture frames, lamps, TVs, desks, and other fixtures
- thoroughly clean bathroom area including shower/tub, sink, floor, and toilet
- polish woodwork and metal fittings
- clean windows, door panels, and sills
- empty wastebaskets
- replenish bathroom supplies and terry
- sort, count, fold and distribute linen to linen closets
- organize and stock cleaning cart and linen closets
- transport trash and waste to disposal area
- conduct deep cleaning projects according to hotel’s Deep Cleaning program
- clean hallway, restrooms, elevators, stairwells, locker rooms, and other work areas as needed
- perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
- turn in Lost & Found items
- practice the hotel's emergency procedures and be knowledgeable of the hotel's loss prevention guidelines
- report maintenance issues and necessary room repairs
- ensure unacceptable rooms are not released back to inventory until repaired
- ensure work area is clean when finished
- perform other duties assigned by manager or supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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