Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality is a renowned hospitality company that puts people first, creating a supportive and inclusive work environment that encourages diversity, growth, development, and well-being. With a global presence spanning over 230 properties worldwide, Pyramid Global Hospitality takes pride in fostering a culture where employees are valued and supported throughout their career journey. This commitment is evident in the company’s focus on employee development, comprehensive benefits, and dedication to building meaningful relationships within the workplace and the communities they serve. Employees receive benefits such as comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special employee rates on hotel stays. Pyramid Global Hospitality also provides ongoing training and development opportunities designed to enhance skills and knowledge to help employees advance professionally.

Located within the Pyramid Global Hospitality portfolio, Rand Tower in Minneapolis is a Tribute Portfolio Hotel that exemplifies excellence in guest service and employee care. The hotel brand is recognized as an Employer of Choice, demonstrating its commitment to the well-being and growth of its team members as much as the satisfaction of guests. Rand Tower’s collaborative and dynamic work environment encourages staff to participate actively in delivering superior guest experiences. As a growing company within the hospitality industry, Rand Tower provides a range of career development opportunities and a chance to be part of a successful team dedicated to outstanding service and memorable experiences.

The available role is for a hotel housekeeper, often considered the "Heart of the House" due to its essential contributions to guest satisfaction and hotel cleanliness. Housekeepers play a pivotal role in shaping the guest experience by ensuring that rooms and common areas are impeccably clean and well-maintained. Attention to detail and a caring approach to preparing guest rooms create a welcoming atmosphere that makes guests feel relaxed and valued. Housekeepers at Rand Tower have the chance to grow within the company and potentially move into supervisory or management roles such as Housekeeping Supervisor or Executive Housekeeper. The position offers a rewarding career path for individuals passionate about hospitality, personal growth, and making a difference in guests’ stays.

Key responsibilities of the housekeeper include maintaining cleanliness and sanitation of guest rooms and public areas, engaging with guests to ensure satisfaction, properly using cleaning equipment and supplies, and adhering to safety standards. Candidates need to be dependable, with the ability to work effectively in a team environment, manage time efficiently, and maintain an orderly workspace. The role involves physical activity, such as moving, lifting, and positioning carts and supplies, and requires attention to safety hazards and respect for guest property. Housekeepers are expected to report to work punctually, follow scheduling and room issuance protocols, and assist the Floor Supervisor as needed. This position pays an hourly rate of $19.00, reflecting the value and importance of the role within the hotel and the wider hospitality industry.

In summary, Rand Tower, under Pyramid Global Hospitality, offers a career opportunity that emphasizes employee care, growth potential, competitive compensation, and the chance to positively impact guest experiences. This role is well-suited for individuals who are detail-oriented, enjoy working in a team, and are eager to start or continue a rewarding path in hospitality. Joining this team means becoming part of a company that celebrates diversity, supports employee development, and strives to provide exceptional service in a globally respected hospitality network.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience preferred
  • Ability to stand and walk for extended periods
  • Strong attention to detail
  • Commitment to teamwork and guest service
  • Physical ability to safely lift and move heavy objects
  • Effective communication skills
  • Punctuality and reliability

Job Qualifications

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places
  • Observe conditions and detect odors
  • Position and navigate carts weighing up to 100 lbs in tight spaces
  • Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Ability to lift, carry and position loads of at least 25lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards and properly report as found
  • Respect for guests' property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follow proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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