Job Overview

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Benefits

Competitive medical insurance
Dental Insurance
Vision Insurance
Retirement Planning
Paid Personal Days
Career advancement opportunities
Professional development programs

Job Description

Starwood Hotels is a distinguished luxury hotel brand management company and an affiliate of the global private investment firm Starwood Capital Group. Established in 2006 by Barry Sternlicht, Starwood Hotels has built a reputation for excellence in hospitality by placing an emphasis on thoughtful service, collaboration, and respect for the environment. This mission-driven company is committed to sustainability, diversity, and an inclusive culture where team members feel empowered and valued. Starwood Hotels operates Treehouse Hotels, a unique and innovative brand within its portfolio that captures a spirit of adventure, independence, and playful sophistication inspired by childhood imagination. The Treehouse Hotels brand is characterized by its creative use of found objects, handmade details, nostalgic tunes, and locally sourced food and beverage options, which together create a warm and welcoming atmosphere that celebrates both comfort and creativity. The first Treehouse Hotel opened its doors in London in November 2019, setting a new standard for what guests can expect from a luxury, lifestyle-driven hospitality experience.

The Room Attendant role at Treehouse Hotels is a vital part of maintaining the high standards the brand is known for. This position is perfect for individuals who are passionate about cleanliness, detail-oriented, and thrive in a physically active work environment. As a Room Attendant, you will be responsible for ensuring that guest rooms and public areas are always immaculate, pristine, and ready for each guest’s arrival. Every detail, from the bed linens to the arrangement of amenities, matters greatly in creating a memorable and luxury experience for our guests. The role is essential in sustaining the relaxing and playful environment that defines Treehouse Hotels, and it requires team members who are flexible, hardworking, and dedicated to delivering exceptional service in a 24-hour hospitality operation.

Working within Treehouse Sunnyvale, team members can expect a culture that values caring and thoughtful service, blending modern sensibilities with a carefree and optimistic perspective. The company fosters a work environment that encourages growth, offering competitive medical, dental, and vision benefits along with retirement planning and paid personal days. Opportunities for career advancement and professional development are abundant as the brand continues to expand globally. Through the SH University online learning platform, team members have access to courses, certifications, and other resources to grow their skills and flourish in their roles. Recognition programs are also in place to reward exceptional contributions, fostering a positive and engaging workplace where team members can thrive. This is a unique chance to join a passionate team in a company that not only values excellence but also takes care of its people and the planet.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or related field preferred
  • Ability to perform physical tasks such as bending, lifting, and standing for extended periods
  • Flexibility to work in a 24-hour hotel operation including nights, weekends, and holidays
  • Strong attention to detail and organizational skills
  • Good communication skills
  • Ability to follow safety and hygiene protocols

Job Qualifications

  • Previous experience in housekeeping or similar role preferred
  • Strong attention to detail
  • Ability to work in a physically demanding environment
  • Excellent teamwork and communication skills
  • Flexibility to work various shifts including weekends and holidays
  • Commitment to high standards of cleanliness and guest service
  • Basic proficiency in English

Job Duties

  • Clean guest rooms thoroughly and efficiently
  • Maintain public areas to ensure they are pristine and orderly
  • Replace linens, towels, and amenities as needed
  • Report any maintenance issues or damages promptly
  • Follow all safety and sanitation policies
  • Collaborate with other team members to meet the demands of a 24-hour operation
  • Uphold the high standards of cleanliness expected in a luxury hotel environment

Job Criteria

Experience

No experience required


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