Room Attendant - Palmer House a Hilton Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.88
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton Hotels is a renowned global leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through its portfolio of world-class brands. With a legacy of welcoming more than 3 billion guests worldwide, Hilton prioritizes creating memorable stays by filling the earth with light and warmth of hospitality. The company has earned repeated accolades as one of the World’s Best Workplaces, recognized by Great Place to Work and Fortune, showcasing its dedication to fostering an award-winning workplace culture for its team members. Hilton’s diverse and inclusive work environment supports employees at every stage of their career journey, offering numerous opportunities for professional growth and development.

As a hotel company that thrives on exceptional service and guest satisfaction, Hilton invests heavily not just in the comfort of its guests, but also in the wellbeing of its employees. The company offers an extensive array of benefits including incredible travel perks, employee stock purchase programs, paid parental leave, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These offerings reflect Hilton’s holistic approach to employee care, ensuring team members feel valued and supported in all aspects of life.

The role of Room Attendant at Hilton is fundamental to achieving the company’s reputation for excellence in hospitality. Joining the Hilton Hotels team as a Room Attendant means stepping into a position where you do more than clean and maintain guest rooms—you become an essential part of spreading the light and warmth that defines Hilton’s brand. This role involves ensuring that each guest’s room is spotless and welcoming by performing detailed cleaning duties such as making beds, cleaning bathrooms, dusting, and vacuuming. Room Attendants also replenish linens and guest amenities, manage housekeeping supplies, and respond promptly and courteously to guest requests. Additionally, they are responsible for maintaining cleanliness through efficient waste disposal and recycling practices.

Hilton emphasizes core values that team members must embody: a passion for hospitality, acting with integrity, inspiring leadership, commitment to teamwork, taking ownership and accountability, and maintaining a sense of urgency in all tasks to make a lasting positive impact. These values are integral to the Room Attendant’s daily functions, as this team member is directly responsible for enhancing the guest experience by creating a clean, comfortable, and inviting environment.

The position is ideal for individuals who thrive in fast-paced, guest-focused environments, and who take pride in delivering consistent, high-quality work. Hilton supports its Room Attendants not only through competitive pay but also by offering unparalleled employee benefits tailored to enhance both professional and personal wellbeing. Team members gain access to significant travel discounts, financial growth opportunities through stock purchasing, as well as support systems for caregiving and crisis management.

In essence, working as a Room Attendant at Hilton is more than a job—it’s a career path within a global hospitality leader that values its people, promotes a positive and inclusive culture, and offers rewarding experiences. This role provides a unique opportunity to build relationships, contribute directly to positive guest experiences, and grow professionally in a respected and expanding company dedicated to setting new standards in the travel and hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a housekeeping or cleaning role preferred
  • Ability to stand, walk, and perform physical tasks for extended periods
  • Effective communication skills
  • Ability to follow instructions and work independently
  • Must be able to work flexible hours including weekends and holidays
  • Commitment to hospitality values such as integrity, teamwork, and accountability

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or room attendant experience preferred
  • Ability to work efficiently in a fast-paced environment
  • Strong attention to detail and commitment to quality
  • Excellent interpersonal and communication skills
  • Basic knowledge of cleaning equipment and chemicals
  • Ability to follow health and safety regulations

Job Duties

  • Keep guest rooms spotless, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed
  • Replenish linens and amenities such as bed linens, towels, and guest essentials
  • Manage housekeeping supplies by stocking, maintaining, and transporting the housekeeping supply cart daily
  • Respond to guest requests promptly and courteously to ensure satisfaction
  • Dispose of trash and recyclables in designated areas to maintain cleanliness
  • Assist in maintaining a safe and healthy work environment by adhering to hygiene standards
  • Collaborate with team members to ensure efficient cleaning schedules and complete daily duties

Job Criteria

Experience

No experience required


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