Room Attendant - Microtel

Columbus, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $22,078.89 - $25,581.70

Benefits

competitive pay

Paid Time Off

Wyndham Hotel discounts

Supportive team environment

Training and Career Development

Equal opportunity employer

Mentoring and encouragement

Job Description

Auburn Hospitality is a reputable hotel management company dedicated to providing excellent service across its various hotel properties, including those under the Wyndham brand. These hotels are well-known for their commitment to comfort, cleanliness, and guest satisfaction. Auburn Hospitality emphasizes employee training and brand-specific standards to ensure a consistent and high-quality guest experience. The company participates actively in industry-leading programs such as the eVerify program, underscoring its policy of equal employment opportunity irrespective of race, gender, age, or other protected classifications.

The Room Attendant position within one of Auburn Hospitality's Wyndham hotels plays a vital role in maintaining the overal... Show More

Job Requirements

Complete all required brand specific training
Complete all required Wyndham University training
Complete all required health and safety training
Adhere to all Auburn Hospitality and property specific brand standards
Provide personalized, friendly service to every guest and associate
Clean guest rooms and public areas
Report any deficiency and equipment malfunctions in rooms and public areas to maintenance department
Make beds neatly with fresh linens
Pick up trash from floor and vacuum
Empty trash from waste cans
Clean mirrors and wipe shelves, door frames and furniture
Dust light fixtures, windowsills, and baseboards
Arrange furniture properly
Clean hallway area in front of rooms
Deep clean one room daily
Clean and disinfect bathrooms including basin, bathtub, toilet, and tile floor
Replenish supplies in rooms including glasses, stationary, soaps, shampoo, tissue, toilet paper, and guest directories
Place clean towels on rack
Vacuum each room and hallway
Report to Executive Housekeeper all rooms vacant and clean and rooms occupied and clean
Report discrepancies of furniture, equipment, and room condition
Knowledge of fire alarm and evacuation procedures
Responsible for security of guests, employees and hotel assets
Provide assistance when needed to fellow employees, guests and other departments
Keep confidential business functions including financial status, customer and employee information
Responsible for safety and security of guests, employees and hotel assets
Have dependable transportation
Communicate effectively in writing, verbally, and in person
Able to work flexible schedule including nights, weekends, and holidays
Maintain clean and attractive work area, uniform and person
Able to work with diverse cultures and backgrounds
Ability to bend, reach, kneel, push, stretch, and lift or carry up to 30 pounds
Stand or walk on feet for 8 hours and work in restrictive space
Have eyesight enabling vision both near and far
Comfortable using step stool or ladder
Use or lift arms for up to 8 hours
Work in extreme conditions such as heat, cold and stress
Have finger dexterity for operating equipment
Speak clearly, hear at basic level, and understand English
Able to write

Job Qualifications

High school diploma or equivalent
Previous housekeeping or room attendant experience preferred
Knowledge of cleaning chemicals and supplies
Ability to communicate effectively in writing, verbally, and in person
Ability to work flexible shifts including nights, weekends, and holidays
Ability to work well with people from diverse backgrounds
Demonstrated honesty, organization, and outgoing personality
Basic understanding of fire alarm systems and evacuation procedures
Dependable transportation
Physical stamina to perform required duties

Job Duties

Clean guest rooms and public areas
Make beds neatly with fresh linens
Pick up trash from floors and vacuum
Empty trash from waste cans
Clean mirrors, wipe shelves, door frames and furniture
Dust light fixtures, windowsills, and baseboards
Arrange furniture properly
Clean hallway areas in front of rooms
Deep clean one room daily
Clean and disinfect bathrooms including basin, bathtub, toilet, and tile floor
Replenish appropriate supplies in rooms such as glasses, stationary, soaps, shampoo, tissue, toilet paper, and guest directories
Place clean towels on racks
Vacuum each room and hallway
Report to the Executive Housekeeper all rooms vacant and clean and rooms that are occupied and clean
Report any discrepancies of furniture, equipment, and room condition
Provide personalized, friendly service to guests and associates
Respond to guest reasonable needs and requests courteously
Ensure knowledge of fire alarm and evacuation procedures
Be responsible for security of guests, employees and hotel assets
Provide assistance when needed to fellow employees, guests and other departments
Complete all required brand specific training
Complete all required Wyndham University training
Complete all required health and safety training
Adhere to all Auburn Hospitality and brand standards
Perform other duties as requested by management to support hotel operations and guest service

Job Location

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