Room Attendant / Lobby Attendant

Concord Hospitality is a leading company in the hotel and hospitality industry, recognized for its dedication to quality service, community involvement, and fostering an inclusive work environment. Established with the mission of providing superior accommodations and outstanding customer service, Concord Hospitality operates numerous hotels across North America. The company places strong emphasis on its core values—Quality, Integrity, Community, Profitability, and Fun—which guide its business practices and employee engagement programs. Employees at Concord Hospitality are valued for their contributions and supported through comprehensive training, career development opportunities, and a culture that prioritizes associate well-being and work-life balance.

We are currently seeking dedicated Housepersons to join our Housekeeping Department. This role is crucial to maintaining the cleanliness and appearance of public areas and guest rooms, which directly influences the guest experience. Housepersons at Concord Hospitality play a vital role in ensuring the hotel environment is welcoming and immaculate by performing cleaning duties in a timely and organized manner while adhering to hotel standards and procedures. This position involves making rounds throughout hallways and public spaces to monitor cleanliness, addressing any issues promptly, and supporting the housekeeping team with heavy lifting and urgent requests.

The Houseperson role at Concord offers a fulfilling opportunity for individuals who enjoy active work and have an eye for detail. Responsibilities include sweeping, mopping, dusting public spaces and the main lobby, as well as servicing assigned guest rooms efficiently. Additionally, the role requires vigilance in spotting and reporting lost and found items, damage, or repair needs to ensure a seamless guest experience. This position also emphasizes guest interaction, requiring housepersons to be gracious and attentive, answering guest questions, and providing assistance or escalating issues when necessary. The role is full-time with competitive wages ranging from $15.00 to $18.00 per hour and offers comprehensive benefits for associates, including medical, dental, and vision insurance, life insurance, disability options, 401K plans, tuition assistance, and discounted hotel rates.

Concord Hospitality stands out due to its commitment to investing in its associates through continual training and development across all levels, from interns to executive leaders. The company fosters an "Associate First" culture that promotes personal development and values diversity and inclusion. Housepersons joining Concord will be part of a workplace known for recognition and support of hard-working individuals who contribute to the company’s success. With a focus on quality service and maintaining the highest standards in all markets they serve, Concord offers not only a job but a career path with growth potential in the hospitality sector. Joining Concord Hospitality means becoming part of a team that celebrates quality, integrity, community, profitability, and fun—a place where every associate is valued and where the company’s national cheer "We Are Concord!" echoes a strong commitment to excellence and inclusivity.