Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned family-friendly resort brand specializing in indoor water park experiences and hospitality. Known for combining adventure, fun, and comfort, Great Wolf offers a unique destination for families to create lasting memories. The company prides itself on a welcoming and inclusive environment for both guests and employees. With a commitment to excellence and guest satisfaction, Great Wolf Lodge is dedicated to offering top-tier services and amenities that appeal to a broad range of visitors seeking an immersive and enjoyable stay.
The Room Attendant (Housekeeper) at Great Wolf is an essential position responsible for maintaining the cleanliness and orderliness of guest rooms and public areas within the lodge. This role contributes directly to the guest experience by ensuring rooms are inviting and well-maintained. The position offers a competitive pay rate of $16.50 per hour and provides flexible scheduling options including full-time, part-time, and other adaptable work hours to accommodate a variety of lifestyles. Room Attendants engage in a variety of tasks including vacuuming, dusting, sanitizing, trash collection, linen replacement, and restocking room supplies.
Great Wolf Lodge is devoted to fostering employee growth through programs like Great Wolf University, which offers training in both functional and leadership disciplines. There is a strong emphasis on career development, including scholarship funds and cross-training opportunities, allowing staff members to advance within the company. Employees benefit from exclusive perks such as discounted vacations for themselves and their families, employee referral incentives, and inclusion in a community that supports diversity and a healthy work-life balance.
Safety is a priority, and the housekeeping team is trained on proper chemical use and safety protocols to protect themselves and guests. The role demands the ability to interact with guests in a courteous and professional manner, promote sustainability by conserving energy in unoccupied rooms, and assist fellow team members to meet guest needs efficiently.
Great Wolf Lodge promotes a culture where individuality is celebrated, and every employee is encouraged to bring their unique perspectives and talents to their work. The company prioritizes employee well-being through access to holistic wellness programs, telehealth resources, and employee support initiatives like the Employee Assistance Program and Employee Relief Fund. Additionally, Great Wolf ensures compliance with equal opportunity and anti-discrimination policies, creating a respectful and supportive work environment for all employees regardless of background or status.
Overall, the Room Attendant role at Great Wolf Lodge is a critical front-line position that requires attention to detail, physical stamina, a service-oriented attitude, and a willingness to work flexible hours including nights, weekends, and holidays. This position is ideal for individuals looking to join a dynamic company that values career progression, employee wellness, and a positive workplace culture.
The Room Attendant (Housekeeper) at Great Wolf is an essential position responsible for maintaining the cleanliness and orderliness of guest rooms and public areas within the lodge. This role contributes directly to the guest experience by ensuring rooms are inviting and well-maintained. The position offers a competitive pay rate of $16.50 per hour and provides flexible scheduling options including full-time, part-time, and other adaptable work hours to accommodate a variety of lifestyles. Room Attendants engage in a variety of tasks including vacuuming, dusting, sanitizing, trash collection, linen replacement, and restocking room supplies.
Great Wolf Lodge is devoted to fostering employee growth through programs like Great Wolf University, which offers training in both functional and leadership disciplines. There is a strong emphasis on career development, including scholarship funds and cross-training opportunities, allowing staff members to advance within the company. Employees benefit from exclusive perks such as discounted vacations for themselves and their families, employee referral incentives, and inclusion in a community that supports diversity and a healthy work-life balance.
Safety is a priority, and the housekeeping team is trained on proper chemical use and safety protocols to protect themselves and guests. The role demands the ability to interact with guests in a courteous and professional manner, promote sustainability by conserving energy in unoccupied rooms, and assist fellow team members to meet guest needs efficiently.
Great Wolf Lodge promotes a culture where individuality is celebrated, and every employee is encouraged to bring their unique perspectives and talents to their work. The company prioritizes employee well-being through access to holistic wellness programs, telehealth resources, and employee support initiatives like the Employee Assistance Program and Employee Relief Fund. Additionally, Great Wolf ensures compliance with equal opportunity and anti-discrimination policies, creating a respectful and supportive work environment for all employees regardless of background or status.
Overall, the Room Attendant role at Great Wolf Lodge is a critical front-line position that requires attention to detail, physical stamina, a service-oriented attitude, and a willingness to work flexible hours including nights, weekends, and holidays. This position is ideal for individuals looking to join a dynamic company that values career progression, employee wellness, and a positive workplace culture.
Job Requirements
- Willingness to work flexible schedule including nights weekends and or holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Prior experience in housekeeping including sanitation laundry operations and or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Job Duties
- Cleans guest rooms and guest areas including making beds dusting and vacuuming cleaning bathroom replacing supplies cleaning windows mirrors and patios
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- Maintains a stocked organized and clean cart with sufficient supplies
- Reports maintenance issues through appropriate channels for resolution
- Documents and secures lost and found items
- Communicates with guests in a professional and friendly manner
- Keeps supplies ready by restocking housekeeping cart at end of shift
- Assists house attendant including delivering guest requests and pick up of used guest items
- Conserves energy by closing shades and draperies turning down air conditioning and heat of unoccupied rooms
- Reports hazardous conditions in work area or equipment to supervisor
Job Criteria
Experience
No experience required
Job Location
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