
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Resorts is a renowned American company specializing in family-focused indoor water park resorts and hospitality services. Founded in the early 1990s, Great Wolf Resorts has grown to become a leading name in the resort and leisure industry, catering to families seeking memorable vacation experiences filled with fun, relaxation, and entertainment. The company prides itself on providing a safe, clean, and welcoming environment that appeals to guests of all ages, emphasizing exceptional guest services and well-maintained facilities.
As a hospitality company, Great Wolf operates multiple resort locations across the United States, each providing amenities such as expansive indoor water parks, themed accommodations, dining options, and a variety of activities and events designed to engage guests and enhance their stay. The company thrives on a culture of inclusivity, respect, and continuous growth, offering ample opportunities for employees to develop their careers through training, scholarship funds, and leadership programs. With flexible scheduling and a focus on employee well-being, Great Wolf is committed to fostering a supportive and enjoyable workplace.
The role of Room Attendant (Housekeeper) at Great Wolf is one of the cornerstone positions that directly impacts guest satisfaction by maintaining clean and orderly accommodations. This position is integral to ensuring that guests can fully enjoy their vacation without concerns regarding cleanliness or maintenance issues. The housekeeper’s responsibilities encompass a broad range of general cleaning tasks, including vacuuming, dusting, washing items, trash collection, and sorting to uphold the high standards of cleanliness the company is known for.
Employment opportunities for this role are available full-time, part-time, and with flexible scheduling options to accommodate various employee needs and lifestyles. The pay rate starts at $20 per hour, with remuneration influenced by factors such as experience, qualifications, and other performance metrics. Beyond the base pay, employees benefit from additional compensation elements, including annual bonuses and paid time off.
In addition to daily cleaning tasks, room attendants handle maintenance reporting, ensure proper stocking and organization of cleaning supplies, and contribute to the overall guest experience through professional and courteous communication. They also support energy conservation efforts within the resort by managing room climate controls and window coverings when rooms are unoccupied.
Great Wolf encourages team members to grow their careers by offering access to Great Wolf University for continuous training—covering both functional skills and leadership development. Employees enjoy exclusive perks such as discounted vacations, referral incentives, comprehensive medical, dental, and vision insurance, a 401(k) plan with employer match, and paid parental leave. The company also invests in employee wellness through holistic programs and the Employee Assistance Program, underscoring its commitment to a healthy and inclusive work environment.
Joining Great Wolf means being part of a diverse and inclusive team where unique contributions are celebrated, and opportunities for advancement are supported. The company actively promotes safe and equitable hiring practices, ensuring that it fosters a workplace free from discrimination and supportive of all individuals, including protected veterans and individuals with disabilities. This role is ideal for candidates eager to contribute to a dynamic hospitality environment while advancing their career in the resort industry.
As a hospitality company, Great Wolf operates multiple resort locations across the United States, each providing amenities such as expansive indoor water parks, themed accommodations, dining options, and a variety of activities and events designed to engage guests and enhance their stay. The company thrives on a culture of inclusivity, respect, and continuous growth, offering ample opportunities for employees to develop their careers through training, scholarship funds, and leadership programs. With flexible scheduling and a focus on employee well-being, Great Wolf is committed to fostering a supportive and enjoyable workplace.
The role of Room Attendant (Housekeeper) at Great Wolf is one of the cornerstone positions that directly impacts guest satisfaction by maintaining clean and orderly accommodations. This position is integral to ensuring that guests can fully enjoy their vacation without concerns regarding cleanliness or maintenance issues. The housekeeper’s responsibilities encompass a broad range of general cleaning tasks, including vacuuming, dusting, washing items, trash collection, and sorting to uphold the high standards of cleanliness the company is known for.
Employment opportunities for this role are available full-time, part-time, and with flexible scheduling options to accommodate various employee needs and lifestyles. The pay rate starts at $20 per hour, with remuneration influenced by factors such as experience, qualifications, and other performance metrics. Beyond the base pay, employees benefit from additional compensation elements, including annual bonuses and paid time off.
In addition to daily cleaning tasks, room attendants handle maintenance reporting, ensure proper stocking and organization of cleaning supplies, and contribute to the overall guest experience through professional and courteous communication. They also support energy conservation efforts within the resort by managing room climate controls and window coverings when rooms are unoccupied.
Great Wolf encourages team members to grow their careers by offering access to Great Wolf University for continuous training—covering both functional skills and leadership development. Employees enjoy exclusive perks such as discounted vacations, referral incentives, comprehensive medical, dental, and vision insurance, a 401(k) plan with employer match, and paid parental leave. The company also invests in employee wellness through holistic programs and the Employee Assistance Program, underscoring its commitment to a healthy and inclusive work environment.
Joining Great Wolf means being part of a diverse and inclusive team where unique contributions are celebrated, and opportunities for advancement are supported. The company actively promotes safe and equitable hiring practices, ensuring that it fosters a workplace free from discrimination and supportive of all individuals, including protected veterans and individuals with disabilities. This role is ideal for candidates eager to contribute to a dynamic hospitality environment while advancing their career in the resort industry.
Job Requirements
- Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
- successful completion of criminal background check and drug screen
- able to lift up to 30 lbs
- able to push/pull up to 100 lbs
- able to bend, stretch, and twist
- able to stand for long periods of time
- able to work with chemicals according to directions
Job Qualifications
- Prior experience in housekeeping including sanitation, laundry operations, and/or guest services
- excellent customer service and oral communication skills
- previous housekeeping or general cleaning experience
- willingness to work flexible schedule including nights, weekends, and/or holidays as needed
- successful completion of criminal background check and drug screen
Job Duties
- Cleans guest rooms and guest areas, including making beds
- dusting and vacuuming
- cleaning bathroom
- replacing supplies
- cleaning windows, mirrors, and patios
- utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- maintains a stocked, organized, and clean cart with sufficient supplies
- reports maintenance issues through appropriate channels for resolution
- documents and secures lost and found items
- communicates with guest on a professional and friendly manner
- keeps supplies ready by restocking housekeeping cart at end of shift
- assists House Attendant, including delivering guest requests and pick up of used guest items
- conserves energy by closing shades and draperies
- turning down air conditioning and heat of unoccupied rooms
- reports hazardous conditions in work area or equipment to supervisor
Job Criteria
Experience
No experience required
Job Location
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