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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Career development programs
Life insurance
wellness programs
Job Description
Hard Rock is a globally recognized hospitality and entertainment company known for blending music, culture, and exceptional guest service to create memorable experiences for its customers. The company operates a variety of properties worldwide including hotels, casinos, cafes, and live music venues, making it an iconic brand in the entertainment and hospitality industry. At Hard Rock, the focus is on delivering amplified service and creating a unique atmosphere imbued with energy, enthusiasm, and a commitment to quality. The company values the health and well-being of its team members and their families, offering a comprehensive benefits package that supports physical health,... Show More
Job Requirements
- Must obtain and maintain all licenses and certifications per federal, state, and gaming/lottery regulations
- Must successfully pass background check
- Must successfully pass drug screening
- Must be able to work nights, weekends, and holidays
- Ability to comprehend and use technical or professional language, either written or spoken
- Ability to read, comprehend, and write simple instructions, short correspondence and memos
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing
- Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy
- Fluency in English
- Additional languages preferred
Job Qualifications
- High school diploma or equivalent
- Six months housekeeping experience in a similar hotel environment or equivalent combination of education and experience
- Ability to comprehend and use technical or professional language to communicate complex ideas
- Ability to read, comprehend, and write simple instructions, short correspondence, and memos
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing
- Ability to effectively deal with internal and external guests and team members, demonstrating patience, tact, and diplomacy
- Fluency in English, additional languages preferred
Job Duties
- Exhibit conduct in accordance with all Gaming Commission regulations and departmental policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
- Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
- Maintain a clean, safe, hazard-free work environment within area of responsibility
- Promote positive guest relations at all times
- Clean rooms according to assignment sheet priority and update assignment sheet during shift
- Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment
- Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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