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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.50 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and continues to grow rapidly. The company operates a diverse portfolio of hotels, including full-service and focused properties in major cities. With ownership, management, and franchising models, Sonesta's presence spans over 1,000 properties in eight countries, providing exceptional hospitality experiences worldwide. Renowned for its dedication to the human side of hospitality, Sonesta offers service with passion, loyalty, and meaningful connections that leave lasting impressions on guests. Sonesta's mission is to deliver quality, value, and outstanding hospitality to every guest and every stay, embodying a unique culture of... Show More
Job Requirements
- high school diploma or equivalent preferred
- prior housekeeping experience preferred
- physical ability to perform manual labor including lifting up to 75 pounds
- ability to comprehend and follow instructions
- willingness to work flexible hours including weekends and holidays
- good communication and interpersonal skills
- ability to work effectively within a team environment
- reliable attendance and punctuality
- willingness to adhere to hotel safety and cleanliness standards
Job Qualifications
- some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- basic reading, writing and mathematical abilities are preferred
- ability to frequently stand, bend, climb, kneel, and move about the facility
- ability to carry, lift or pull items weighing up to 75 pounds
- ability to regularly use commercial cleaning chemicals
- flexibility to work mornings, evenings, weekends, and holidays
Job Duties
- deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- notify supervisor when service is completed so rooms may be sold or occupied
- monitor laundry supplies and equipment, operate washers and dryers according to standards, receive soiled linens, fold and store clean linens
- minimize waste of supplies and amenities within housekeeping
- assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle lost and found items according to procedures
- promote teamwork and quality service through daily communication and coordination
- ensure compliance with federal, state and local health and safety laws
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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