Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned hospitality establishment known for its family-friendly indoor water park resorts. As a popular destination for vacationers and families seeking entertainment and relaxation, Great Wolf Lodge prides itself on providing an exceptional guest experience through its high standards of service and comfort. The resort offers various amenities including spacious accommodations, dining options, recreational activities, and entertainment designed to create memorable stays for guests of all ages. With locations throughout North America, Great Wolf Lodge is recognized for its commitment to quality, safety, and guest satisfaction. The company values a positive work environment, career growth opportunities, and inclusivity, making it a desirable employer in the hospitality industry.
The Room Attendant (Housekeeper) role at Great Wolf Lodge is critical in maintaining the cleanliness and orderliness of the guest rooms and common areas. This full-time, part-time, and flexible-position entails general cleaning and maintenance responsibilities that ensure guests enjoy a spotless and comfortable environment. Room Attendants perform duties such as vacuuming, dusting, washing items, collecting trash, and properly sorting waste. They play a key part in allowing guests to relax and free themselves from the pressures of daily responsibilities during their stay. Staff members are encouraged to grow their careers through cross-training, scholarship programs, and talent development initiatives. Great Wolf Lodge also supports workplace flexibility, offers wellness programs, and fosters an inclusive culture that celebrates diversity. Employees benefit from medical, dental, and vision insurance, paid time off, life insurance, a 401K with employer match, and other valuable perks. The position pays $18.00 per hour and welcomes applicants who are dedicated to delivering excellence in hospitality and cleanliness. This role requires attention to detail, responsibility, and excellent communication skills to maintain a welcoming atmosphere. Great Wolf Lodge invites motivated candidates to join their team and contribute to a memorable guest experience by upholding high standards of cleanliness and service.
The Room Attendant (Housekeeper) role at Great Wolf Lodge is critical in maintaining the cleanliness and orderliness of the guest rooms and common areas. This full-time, part-time, and flexible-position entails general cleaning and maintenance responsibilities that ensure guests enjoy a spotless and comfortable environment. Room Attendants perform duties such as vacuuming, dusting, washing items, collecting trash, and properly sorting waste. They play a key part in allowing guests to relax and free themselves from the pressures of daily responsibilities during their stay. Staff members are encouraged to grow their careers through cross-training, scholarship programs, and talent development initiatives. Great Wolf Lodge also supports workplace flexibility, offers wellness programs, and fosters an inclusive culture that celebrates diversity. Employees benefit from medical, dental, and vision insurance, paid time off, life insurance, a 401K with employer match, and other valuable perks. The position pays $18.00 per hour and welcomes applicants who are dedicated to delivering excellence in hospitality and cleanliness. This role requires attention to detail, responsibility, and excellent communication skills to maintain a welcoming atmosphere. Great Wolf Lodge invites motivated candidates to join their team and contribute to a memorable guest experience by upholding high standards of cleanliness and service.
Job Requirements
- Able to lift up to 30 lbs
- Able to push/pull up to 100 lbs
- Able to bend, stretch, and twist
- Able to stand for long periods of time
- Able to work with chemicals according to directions
- Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
- Successful completion of criminal background check and drug screen
- Prior experience in housekeeping including sanitation, laundry operations, and/or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Job Duties
- Clean guest rooms and guest areas including making beds, dusting and vacuuming, cleaning bathroom, replacing supplies, cleaning windows, mirrors, and patios
- Utilize chemicals according to directions and familiarize self with all material safety data sheets
- Maintain a stocked, organized, and clean cart with sufficient supplies
- Report maintenance issues through appropriate channels for resolution
- Document and secure lost and found items
- Communicate with guests in a professional and friendly manner
- Keep supplies ready by restocking housekeeping cart at end of shift
- Assist House Attendant including delivering guest requests and pick up of used guest items
- Conserve energy by closing shades and draperies, turning down air conditioning and heat of unoccupied rooms
- Report hazardous conditions in work area or equipment to supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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