Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Work environment
Job Description
Prop Hampton Inn and Suites Denver Tech South is a prominent hotel establishment known for offering comfortable accommodations and exceptional guest services in the Denver, Colorado area. As part of the Hampton brand, it upholds rigorous standards of cleanliness, hospitality, and guest satisfaction, making it a preferred destination for travelers seeking a reliable and welcoming place to stay. The hotel features modern amenities, including spacious rooms, conference facilities, and convenient access to local tech hubs and the city’s attractions. With a diverse team dedicated to excellence, it fosters a professional work environment geared towards delivering superior guest experiences while supporting the growth and development of its employees. The company culture emphasizes teamwork, integrity, and continuous improvement, aligning with the high standards set by the Hampton brand.
The role of Room Attendant at Hampton Inn and Suites Denver Tech South is an essential position within the housekeeping department, responsible for maintaining cleanliness and order in guest rooms and public areas. This non-exempt, hourly position involves performing routine cleaning duties including bed making with fresh linens, cleaning and disinfecting bathrooms, replenishing supplies, and ensuring that all brand standards are upheld. The Room Attendant reports to the Assistant or Executive Housekeeper and the Housekeeping Manager, who provide guidance and oversight to ensure quality and consistency.
A key focus of the role is to create a welcoming and hygienic environment that exceeds guest expectations, contributing significantly to overall guest satisfaction and repeat business. The Room Attendant will handle various cleaning tools and approved chemicals, requiring attention to detail and adherence to safety protocols. Duties also include inspecting rooms for maintenance issues, reporting lost and found items, restocking carts, and ensuring common areas like hallways are tidy and vacuumed. This position demands physical stamina, including frequent walking and standing, the ability to lift and carry heavy items up to 40 pounds, and a keen eye for detail to identify cleanliness, safety, and security issues.
Candidates for this position should have at least some high school education and preferably prior experience in hotel housekeeping or related customer service roles. The ability to read and understand chemical labels, safety data sheets, and follow housekeeping manuals is crucial. Other important skills include effective communication, teamwork, and the independence to manage tasks with minimal supervision. This role provides an opportunity to contribute to a brand known for quality hospitality while developing important skills in hotel operations. The company values employees who demonstrate professionalism, positive guest engagement, and proactive problem-solving to uphold the motto "It’s Better at Baywood!" and be effective ambassadors of the Hampton Inn brand.
The role of Room Attendant at Hampton Inn and Suites Denver Tech South is an essential position within the housekeeping department, responsible for maintaining cleanliness and order in guest rooms and public areas. This non-exempt, hourly position involves performing routine cleaning duties including bed making with fresh linens, cleaning and disinfecting bathrooms, replenishing supplies, and ensuring that all brand standards are upheld. The Room Attendant reports to the Assistant or Executive Housekeeper and the Housekeeping Manager, who provide guidance and oversight to ensure quality and consistency.
A key focus of the role is to create a welcoming and hygienic environment that exceeds guest expectations, contributing significantly to overall guest satisfaction and repeat business. The Room Attendant will handle various cleaning tools and approved chemicals, requiring attention to detail and adherence to safety protocols. Duties also include inspecting rooms for maintenance issues, reporting lost and found items, restocking carts, and ensuring common areas like hallways are tidy and vacuumed. This position demands physical stamina, including frequent walking and standing, the ability to lift and carry heavy items up to 40 pounds, and a keen eye for detail to identify cleanliness, safety, and security issues.
Candidates for this position should have at least some high school education and preferably prior experience in hotel housekeeping or related customer service roles. The ability to read and understand chemical labels, safety data sheets, and follow housekeeping manuals is crucial. Other important skills include effective communication, teamwork, and the independence to manage tasks with minimal supervision. This role provides an opportunity to contribute to a brand known for quality hospitality while developing important skills in hotel operations. The company values employees who demonstrate professionalism, positive guest engagement, and proactive problem-solving to uphold the motto "It’s Better at Baywood!" and be effective ambassadors of the Hampton Inn brand.
Job Requirements
- Some high school education preferred
- Previous hotel experience preferred
- Ability gained through 2+ years related employment or on-the-job training may substitute
- Ability to read and understand chemical labels, safety data sheets, instructions
- Ability to memorize and comply with franchise standards and procedures
- Ability to complete housekeeping forms accurately and communicate issues
- Able to read and comprehend manuals
- Strong communication skills with guests and coworkers
- Able to work within scheduling guidelines
- Ability to work independently
- Able to follow schedule strictly and perform physical labor
- Ability to perform housekeeping duties involving moderate physical effort using approved chemicals and equipment
- Must frequently walk and stand for entire shift
- Must carry up to 40 lbs. up to 25 feet
- Ability to lift 15 lbs. regularly and up to 40 lbs. overhead
- Must be able to push housekeeping cart regularly
- Must be able to bend and stoop throughout the shift
- No sitting required
- Rarely exposed to outside weather
Job Qualifications
- Some high school education preferred
- Previous hotel experience preferred
- Ability gained through 2+ years related employment or on-the-job training may substitute
- Ability to read and understand and communicate chemical labels, Safety Data Sheets, Instructions
- Ability to gain knowledge of applicable franchise standards and procedures
- Ability to complete applicable housekeeping forms and communicate problems to management
- Ability to read and comprehend manuals
- Ability to positively communicate with guests and co-workers
- Ability to work within scheduling guidelines
- Ability to work with minimal or no supervision
- Ability to follow schedule and perform physical labor
- Requires ability to perform light to moderately heavy housekeeping duties using approved chemicals and equipment
Job Duties
- Makes beds neatly with fresh linen including sheets, duvet, blankets and pillow cases
- Makes rollaway beds, cribs, and sofa bed
- Removes dirty linen
- Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe
- Inspects and restocks collateral
- Wipes door frames, window sills, walls and baseboards, arranges furniture properly
- Cleans appliances, equipment, furniture and cupboards
- Cleans and disinfects bathrooms including basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags
- Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards
- Replenishes room supplies in accordance with brand/hotel standards
- Cleans mirrors, windows, vent cover, glass doors
- Reports room status in a timely manner
- Reports items that require repair or additional cleaning
- Restocks housekeeping cart
- Vacuums hallways
- Turns in all lost and found articles immediately
- Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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