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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned family-friendly resort and indoor water park company renowned for providing memorable vacation experiences for families and guests of all ages. With multiple locations across North America, Great Wolf Lodge seeks to combine the excitement of water-based activities, engaging entertainment, and comfortable lodging accommodations. The Lodge prides itself on its dedication to exceptional guest services, cleanliness, and creating an enjoyable environment that allows families to relax and create lasting memories. The company supports a collaborative work culture that emphasizes growth and inclusiveness, providing its employees with opportunities for career development and personal enrichment.
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Job Requirements
- Able to lift up to 30 lbs
- Able to push/pull up to 100 lbs
- Able to bend stretch and twist
- Able to stand for long periods of time
- Able to work with chemicals according to directions
- Willingness to work flexible schedule including nights weekends and/or holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Willingness to work flexible schedule including nights weekends and/or holidays as needed
- Successful completion of criminal background check and drug screen
- Prior experience in housekeeping including sanitation laundry operations and/or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Job Duties
- Cleans guest rooms and guest areas including making beds
- dusting and vacuuming
- cleaning bathrooms
- replacing supplies
- cleaning windows mirrors and patios
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- Maintains a stocked organized and clean cart with sufficient supplies
- Reports maintenance issues through appropriate channels for resolution
- Documents and secures lost and found items
- Communicates with guest on a professional and friendly manner
- Keeps supplies ready by restocking housekeeping cart at end of shift
- Assists House Attendant including delivering guest requests and pick up of used guest items
- Conserves energy by closing shades and draperies turning down air conditioning and heat of unoccupied rooms
- Reports hazardous conditions in work area or equipment to supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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