Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a leading indoor water park resort brand, renowned for providing memorable family experiences through immersive entertainment and exceptional hospitality. With numerous locations across North America, Great Wolf is dedicated to creating a fun and safe environment where guests of all ages can enjoy unforgettable moments. The company prides itself on a culture of inclusivity, growth, and wellness, offering comprehensive training, development programs, and competitive benefits to its employees.
The Room Attendant (Housekeeper) at Great Wolf plays a crucial role in maintaining the comfort and cleanliness of the Lodge, ensuring guests can fully enjoy their stay without worrying about daily chores. This position is vital in creating a welcoming atmosphere by meticulously cleaning and organizing guest rooms and public areas. The role involves tasks such as vacuuming, dusting, changing linens, cleaning bathrooms, replenishing supplies, and managing lost and found items. Housekeepers at Great Wolf uphold high standards of hygiene and guest satisfaction through their diligent work, contributing to the overall reputation of the brand.
Great Wolf offers immediate hiring with flexible scheduling options including full-time, part-time, and other adaptable shifts to accommodate diverse employee needs. This flexibility supports work-life balance and allows team members to prioritize their well-being while advancing their careers. Employees are encouraged to join a vibrant community with opportunities for cross-training, scholarships, and leadership development through Great Wolf University. This educational resource offers on-the-job training as well as functional and leadership courses designed to help associates grow professionally.
In addition to career development, Great Wolf emphasizes an inclusive and supportive workplace where diversity is celebrated. The company fosters a culture that values uniqueness and ensures all team members feel welcomed and appreciated. With exclusive employee perks such as discounted vacations, referral incentives, and holistic wellness programs, both the employees and their families benefit from working at Great Wolf.
Overall, the Room Attendant position is an excellent opportunity for individuals seeking a rewarding career in hospitality, where they can positively impact guest experiences while enjoying continuous personal and professional growth in a supportive environment.
The Room Attendant (Housekeeper) at Great Wolf plays a crucial role in maintaining the comfort and cleanliness of the Lodge, ensuring guests can fully enjoy their stay without worrying about daily chores. This position is vital in creating a welcoming atmosphere by meticulously cleaning and organizing guest rooms and public areas. The role involves tasks such as vacuuming, dusting, changing linens, cleaning bathrooms, replenishing supplies, and managing lost and found items. Housekeepers at Great Wolf uphold high standards of hygiene and guest satisfaction through their diligent work, contributing to the overall reputation of the brand.
Great Wolf offers immediate hiring with flexible scheduling options including full-time, part-time, and other adaptable shifts to accommodate diverse employee needs. This flexibility supports work-life balance and allows team members to prioritize their well-being while advancing their careers. Employees are encouraged to join a vibrant community with opportunities for cross-training, scholarships, and leadership development through Great Wolf University. This educational resource offers on-the-job training as well as functional and leadership courses designed to help associates grow professionally.
In addition to career development, Great Wolf emphasizes an inclusive and supportive workplace where diversity is celebrated. The company fosters a culture that values uniqueness and ensures all team members feel welcomed and appreciated. With exclusive employee perks such as discounted vacations, referral incentives, and holistic wellness programs, both the employees and their families benefit from working at Great Wolf.
Overall, the Room Attendant position is an excellent opportunity for individuals seeking a rewarding career in hospitality, where they can positively impact guest experiences while enjoying continuous personal and professional growth in a supportive environment.
Job Requirements
- Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
- successful completion of criminal background check and drug screen
Job Qualifications
- Prior experience in housekeeping including sanitation, laundry operations, and/or guest services
- excellent customer service and oral communication skills
- previous housekeeping or general cleaning experience
Job Duties
- Cleans guest rooms and guest areas, including making beds
- dusting and vacuuming
- cleaning bathroom
- replacing supplies
- cleaning windows, mirrors, and patios
- utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- maintains a stocked, organized, and clean cart with sufficient supplies
- reports maintenance issues through appropriate channels for resolution
- documents and secures lost and found items
- communicates with guest on a professional and friendly manner
- keeps supplies ready by restocking housekeeping cart at end of shift
- assists House Attendant, including delivering guest requests and pick up of used guest items
- conserves energy by closing shades and draperies
- turning down air conditioning and heat of unoccupied rooms
- reports hazardous conditions in work area or equipment to supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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