Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Benefits
Wellness Program
Educational development
Referral Bonus

Job Description

HHM Hotels is a renowned hospitality group dedicated to providing outstanding service and memorable experiences for guests across its portfolio of properties. Established with a commitment to excellence, HHM Hotels has built a reputation for quality accommodations, exceptional customer service, and a supportive work environment. The company prides itself on fostering a culture where associates are valued, respected, and given ample opportunities for growth and development. As a dynamic leader in the hotel industry, HHM Hotels continually invests in employee growth, guest satisfaction, and operational efficiency, making it a premier choice for both travelers and job seekers alike.

This particular opportunity is for the position of a Housekeeper, a crucial role within the housekeeping department that directly impacts guest experience and satisfaction. The Housekeeper will be responsible for ensuring that guest rooms are meticulously cleaned and maintained according to established standards. With a compensation rate of $17.00 per hour, this role is ideal for individuals who take pride in delivering excellent cleanliness and hospitality.

The Housekeeper’s duties encompass a variety of tasks aimed at maintaining the high standards HHM Hotels is known for. Responsibilities include sweeping, mopping, scrubbing, and vacuuming rooms, changing bed linens, replacing towels and other amenities, and polishing furniture and fixtures. The Housekeeper will also need to be vigilant in reporting maintenance issues and processing any guest items left behind in accordance with the lost and found policy. Attention to safety is paramount, requiring adherence to safety protocols and the use of protective gear when handling cleaning chemicals.

This role is not only about cleaning but also involves a guest-facing component where employees are expected to greet guests warmly and contribute to an atmosphere of hospitality. The Housekeeper is encouraged to engage in duties beyond their basic job description when necessary, including assisting as a house person or lobby attendant during peak times or staffing shortages.

HHM Hotels supports career advancement through a clear growth path from Housekeeping Supervisor to Assistant Executive Housekeeper and eventually Executive Housekeeper. Employees benefit from comprehensive perks such as medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, and more. This position demands physical stamina and flexibility as the work schedule varies and can include holidays and weekends. Overall, the Housekeeper role at HHM Hotels offers a stable, rewarding career in hospitality for those who value teamwork, attention to detail, and providing an exceptional guest experience.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • Dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

No experience required


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