Room Attendant / Housekeeper

HHM Hotels is a well-established hospitality company distinguished for providing exceptional lodging experiences across its diverse portfolio of hotels. Committed to excellence in hospitality, HHM Hotels emphasizes guest satisfaction, operational efficiency, and professional growth within its teams. With a strong presence in the competitive hotel industry, the company values innovation, service quality, and employee development, fostering an environment where both guests and employees thrive.

The Housekeeper role at HHM Hotels is pivotal in maintaining the comfort and cleanliness of guest rooms, ensuring every visitor enjoys a pristine and welcoming environment. This position is ideal for individuals who take pride in meticulous cleanliness and hospitality, offering a clear path for career advancement, including promotions to Housekeeping Supervisor, Assistant Executive Housekeeper, and eventually Executive Housekeeper. The Housekeeper's responsibilities are varied and essential, encompassing cleaning guest rooms thoroughly by sweeping, mopping, vacuuming, and scrubbing as needed, while also maintaining the upkeep of furnishings and fixtures. Attention to detail in changing bed linens, replenishing towels and amenities, and notifying management of necessary repairs is critical to uphold the hotel's high standards.

In addition to cleaning duties, the role requires excellent interpersonal skills, greeting guests warmly to enhance their experience and responding to their needs with professionalism. Housekeepers must follow strict safety protocols, including the use of personal protective equipment and adherence to OSHA and MSDS guidelines to ensure a safe working environment. The role also demands flexibility, as employees may assist with house person and lobby attendant duties during peak periods or staff shortages.

HHM Hotels values employees who contribute to improving guest satisfaction scores and are committed to upholding the company’s core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This role offers competitive wages for full-time and part-time schedules, comprehensive medical, dental, and vision insurance, paid time off, and additional benefits such as 401k company match, daily pay options, free basic life insurance, travel discounts, commuter benefits, and programs for employee assistance, wellness, education, and referrals. Work schedules can vary, including holidays and weekends, requiring physical stamina to stand, walk, lift up to 20 pounds and handle cleaning chemicals safely.

Being part of HHM Hotels means joining a company dedicated to employee growth, guest satisfaction, and operational excellence. If you have a background in housekeeping and a commitment to service excellence, a career with HHM Hotels presents a rewarding opportunity to develop your skills in a supportive and dynamic environment.