Room Attendant - Housekeeper

HHM Hotels is a distinguished hospitality company committed to providing exceptional guest experiences across its diverse portfolio of hotels. With a focus on quality service, innovation, and employee growth, HHM Hotels prides itself on creating welcoming environments where guests feel valued and comfortable. Known for its dedication to excellence, the company nurtures a culture driven by the values of capability, heart, and ownership, inspiring team members to excel and grow within the organization.

The Housekeeper role at HHM Hotels is vital in maintaining the cleanliness and comfort of guest rooms to meet the company's high standards. This position involves cleaning and maintaining guest rooms through sweeping, mopping, scrubbing, and vacuuming, as well as changing bed linens and replenishing amenities to ensure a pristine environment. The Housekeeper's responsibilities also include polishing furniture, dusting, and notifying management about necessary repairs to ensure the upkeep of the rooms and overall guest satisfaction.

Individuals in this role are expected to engage guests with warm and friendly greetings, reflective of the company’s emphasis on hospitality and excellent service. The Housekeeper must also adhere to safety protocols including the use of personal protective equipment and compliance with OSHA and MSDS standards to maintain a safe work environment. Beyond cleaning duties, the position may require assisting with lobby attendant and house person tasks during busy periods, which supports overall hotel operations and guest experience.

HHM Hotels provides a clear career growth path starting from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately to Executive Housekeeper, allowing motivated employees to develop professionally within the company. This role prioritizes guest satisfaction by focusing on service quality and attention to detail, where Housekeepers continuously strive to improve guest satisfaction scores and contribute to a hospitable atmosphere.

The company offers competitive wages with opportunities for both full-time and part-time employment, reflecting its commitment to flexible and inclusive work conditions. Employees benefit from a well-rounded package that includes medical, dental, and vision health insurance, paid time off, and a 401k company match, supporting their overall well-being. Additional perks include daily pay options, free basic life insurance, travel discounts, commuter benefits, employee assistance programs, professional development opportunities, and referral bonuses.

Working as a Housekeeper at HHM Hotels requires physical endurance including standing for long periods, walking, lifting up to 20 pounds, and handling cleaning chemicals safely. The work schedule may involve holidays and weekends, highlighting the need for adaptability and dedication.

HHM Hotels is dedicated to fostering an inclusive and empowering workplace where people are seen as the company’s greatest capability, hearts that serve with passion, a commitment to excellence in all tasks, a nimble approach to challenges, and a strong sense of ownership in the work performed. Joining HHM Hotels as a Housekeeper not only offers a meaningful role in guest services but also a foundation for personal and professional growth within a respected hospitality company.