Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Pay through direct deposit
pay card
Job Description
HOTELhelp is a distinguished hospitality staffing company widely recognized for its commitment to providing exceptional service and support to the hotel industry. We specialize in connecting talented professionals with leading hotels to ensure an outstanding guest experience. Our dedication to excellence in hospitality staffing has made us a trusted partner to numerous properties seeking skilled and reliable staff to maintain high standards of cleanliness and customer satisfaction. As a significant player in the hospitality sector, HOTELhelp offers career opportunities in diverse roles within the hotel environment, ensuring that each placement not only fits the client’s needs but also supports employee growth and development. We are committed to fostering an inclusive workplace and pride ourselves on being an equal opportunity employer that values qualifications, merit, and business needs. Our employment practices promote diversity and equality, contributing to a positive and dynamic work culture.
The housekeeping position at HOTELhelp plays a crucial role in delivering the best possible experience for both property guests and associates. The role involves maintaining cleanliness in guest rooms and ensuring compliance with the hotel's established guidelines and standards. Housekeeping staff are responsible for sweeping, mopping, vacuuming, dusting, and washing all surfaces to uphold a sanitary and inviting environment. They assist with laundry tasks as required, manage consumables like soaps and paper products, and promptly identify and report damages to guest rooms. Being the direct interface with hotel guests, housekeeping associates must handle reasonable guest complaints and requests tactfully and escalate issues when necessary. In addition to performing daily cleaning duties, employees are expected to adhere to specific productivity measurements, time requirements, and client standards to maintain service consistency and quality.
This position often entails working overnight shifts and requires physical stamina, as associates must lift up to 35 lbs and use cleaning equipment safely and effectively. Candidates with previous housekeeping experience are preferred, though onboarding and training are provided to ensure all employees meet brand standards consistently. Bilingual skills are advantageous but not mandatory, emphasizing our inclusive hiring philosophy. The role demands excellent customer service skills, a keen eye for detail, and the ability to understand and follow cleaning protocols carefully. HOTELhelp offers payable wages via direct deposit or pay card, enhancing accessibility and convenience for employees. This housekeeping opportunity is ideal for individuals passionate about hospitality and dedicated to maintaining high-quality environments that contribute broadly to guest satisfaction and hotel reputation.
The housekeeping position at HOTELhelp plays a crucial role in delivering the best possible experience for both property guests and associates. The role involves maintaining cleanliness in guest rooms and ensuring compliance with the hotel's established guidelines and standards. Housekeeping staff are responsible for sweeping, mopping, vacuuming, dusting, and washing all surfaces to uphold a sanitary and inviting environment. They assist with laundry tasks as required, manage consumables like soaps and paper products, and promptly identify and report damages to guest rooms. Being the direct interface with hotel guests, housekeeping associates must handle reasonable guest complaints and requests tactfully and escalate issues when necessary. In addition to performing daily cleaning duties, employees are expected to adhere to specific productivity measurements, time requirements, and client standards to maintain service consistency and quality.
This position often entails working overnight shifts and requires physical stamina, as associates must lift up to 35 lbs and use cleaning equipment safely and effectively. Candidates with previous housekeeping experience are preferred, though onboarding and training are provided to ensure all employees meet brand standards consistently. Bilingual skills are advantageous but not mandatory, emphasizing our inclusive hiring philosophy. The role demands excellent customer service skills, a keen eye for detail, and the ability to understand and follow cleaning protocols carefully. HOTELhelp offers payable wages via direct deposit or pay card, enhancing accessibility and convenience for employees. This housekeeping opportunity is ideal for individuals passionate about hospitality and dedicated to maintaining high-quality environments that contribute broadly to guest satisfaction and hotel reputation.
Job Requirements
- Must be available overnight shifts
- Able to lift up to 35 lbs
- Ability to work weekends and/or overtime as necessary
- Ability to adhere to time requirements, productivity measurements and similar client standards and expectations
Job Qualifications
- Previous housekeeping experience preferred
- Excellent customer service skills
- Ability to understand cleaning solutions or equipment labels and use as instructed
- Ability to understand and follow guidelines
- Bilingual preferred but not required
Job Duties
- Professionally cleans and maintains the hotel guest rooms following the brand standards
- Sweeping, mopping, vacuuming, dusting and washing all surfaces
- Assist with laundry as needed
- Identify and note any damages to rooms
- Collect and remove trash
- Replenish consumable items such as soaps and paper products
- Handle reasonable guest complaints/requests and inform others when required
- Other responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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