Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational professional development
Referral Bonus Program

Job Description

HHM Hotels is a prominent hospitality group known for delivering exceptional guest experiences across its network of hotels. Dedicated to excellence in service and commitment to employee growth, HHM Hotels fosters a dynamic and inclusive work environment where team members are empowered to excel and progress within their careers. As part of the broader hospitality industry, HHM Hotels prides itself on maintaining high standards of cleanliness, comfort, and customer satisfaction, ensuring every guest feels welcomed and valued during their stay.

The available position is for a Housekeeper, a critical role within the hotel’s housekeeping department responsible for maintaining the cleanliness and overall presentation of guest rooms. This full- or part-time hourly position offers competitive compensation at $20.00 to $21.00 per hour, reflecting the company’s dedication to attracting skilled individuals who are diligent and customer-focused. Beyond the immediate responsibilities, this role offers a clear growth path from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately to Executive Housekeeper, providing motivated employees with the opportunity to advance within the organization.

Housekeepers at HHM Hotels play an essential role in creating a welcoming atmosphere by greeting guests warmly upon interaction and ensuring guest rooms meet established cleanliness standards. Duties involve sweeping, mopping, scrubbing, vacuuming floors, changing bed linens, replacing towels, cleaning and polishing furniture and fixtures, and dusting surfaces such as furniture, walls, and equipment. Housekeepers are also vigilant in identifying maintenance issues and promptly notifying managers about repairs needed. They adhere strictly to safety procedures, including the use of personal protective equipment and compliance with MSDS and OSHA standards, fostering a safe workplace.

In times of high demand or staff shortages, housekeepers may be called upon to assist with house person and lobby attendant duties, showcasing the flexible and team-oriented culture at HHM Hotels. Housekeepers contribute actively to increasing overall guest satisfaction by being attentive to guest needs and maintaining high-quality service standards. This role requires a combination of physical stamina and interpersonal skills, making it ideal for individuals who enjoy a dynamic, engaging work environment where their contributions have a direct impact on guest experiences.

HHM Hotels values diversity and inclusion while maintaining a supportive environment that encourages learning and professional development. The company offers an extensive benefits package, including medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, and employee wellness programs. Additional perks such as travel discounts, commuter benefits, and referral bonus programs complement the competitive wage structure to create a comprehensive employee experience.

Working at HHM Hotels as a housekeeper means joining a team that believes in its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This philosophy drives all levels of the organization and ensures employees work in an environment that rewards dedication, agility, and ownership. Candidates need to be prepared for a variable work schedule that may include holidays and weekends, and must be capable of physical labor such as standing for long periods, bending, lifting, and handling cleaning chemicals safely.

Overall, HHM Hotels offers a unique and rewarding opportunity for individuals seeking to develop their careers in the hospitality industry. The company’s commitment to employee advancement, combined with a comprehensive support system and competitive compensation, makes this Housekeeper role an attractive option for job seekers passionate about hospitality and guest satisfaction.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • Dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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