Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a dynamic and guest-centric hospitality company dedicated to providing exceptional lodging experiences through superior service and high standards of cleanliness and comfort. Known for their commitment to hospitality excellence, HHM Hotels operates multiple properties that cater to a diverse range of travelers including business professionals, families, and vacationers. The company’s philosophy centers on creating welcoming environments where guests feel valued and cared for during their stay. As a leading hotel chain, HHM Hotels embraces innovation and growth, fostering a workplace culture that supports employee development and career advancement. The hotel group highly values teamwork, professionalism, and guest satisfaction as pillars of its operational success.
The role of a Housekeeper within HHM Hotels is fundamental in maintaining the overall quality and environment that guests expect. This position is categorized under full-time or part-time employment opportunities and offers competitive wages along with a comprehensive suite of benefits such as medical, dental, and vision insurance. The Housekeeper is responsible for cleaning and maintaining guest rooms in accordance with the established hotel standards to ensure a clean, safe, and inviting atmosphere. This includes tasks such as sweeping, mopping, dusting, and changing linens, ensuring all areas of the guest room are immaculately maintained within the set time frames. Attention to detail is critical, as is the ability to manage cleaning supplies safely and efficiently.
This role also involves direct interaction with guests, where warm and friendly greetings help reinforce positive guest experiences. Housekeepers are expected to be proactive in identifying maintenance needs and reporting them to management to uphold the physical standards of the property. The position offers substantial opportunities for growth and advancement within the housekeeping department, following a clear career path from Housekeeping Supervisor to Assistant Executive Housekeeper and eventually to Executive Housekeeper. This allows motivated individuals to develop leadership skills and take on increased responsibilities.
Beyond cleaning duties, the Housekeeper at HHM Hotels may also be called upon to perform additional roles such as assisting in lobby attendant tasks or delivering items left by guests according to the hotel’s lost and found policy. Safety is paramount, and adherence to OSHA and MSDS standards is required to maintain a hazard-free workplace. The company prides itself on fostering an inclusive and supportive working environment where every team member contributes to enhancing guest satisfaction scores and overall hotel reputation. In summary, the Housekeeper position at HHM Hotels is not only about cleaning but also about playing an active role in guest service, workplace safety, and operational excellence, all while advancing one’s career in the hospitality industry.
The role of a Housekeeper within HHM Hotels is fundamental in maintaining the overall quality and environment that guests expect. This position is categorized under full-time or part-time employment opportunities and offers competitive wages along with a comprehensive suite of benefits such as medical, dental, and vision insurance. The Housekeeper is responsible for cleaning and maintaining guest rooms in accordance with the established hotel standards to ensure a clean, safe, and inviting atmosphere. This includes tasks such as sweeping, mopping, dusting, and changing linens, ensuring all areas of the guest room are immaculately maintained within the set time frames. Attention to detail is critical, as is the ability to manage cleaning supplies safely and efficiently.
This role also involves direct interaction with guests, where warm and friendly greetings help reinforce positive guest experiences. Housekeepers are expected to be proactive in identifying maintenance needs and reporting them to management to uphold the physical standards of the property. The position offers substantial opportunities for growth and advancement within the housekeeping department, following a clear career path from Housekeeping Supervisor to Assistant Executive Housekeeper and eventually to Executive Housekeeper. This allows motivated individuals to develop leadership skills and take on increased responsibilities.
Beyond cleaning duties, the Housekeeper at HHM Hotels may also be called upon to perform additional roles such as assisting in lobby attendant tasks or delivering items left by guests according to the hotel’s lost and found policy. Safety is paramount, and adherence to OSHA and MSDS standards is required to maintain a hazard-free workplace. The company prides itself on fostering an inclusive and supportive working environment where every team member contributes to enhancing guest satisfaction scores and overall hotel reputation. In summary, the Housekeeper position at HHM Hotels is not only about cleaning but also about playing an active role in guest service, workplace safety, and operational excellence, all while advancing one’s career in the hospitality industry.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- Dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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