Room Attendant - Housekeeper

HHM Hotels is a renowned hotel group that focuses on delivering exceptional hospitality experiences to its guests. Known for its commitment to quality service and guest satisfaction, HHM Hotels operates a wide range of properties that emphasize comfort, cleanliness, and customer care. With a reputation for fostering career growth and investing in employee development, HHM Hotels offers a dynamic and supportive work environment where employees are valued and encouraged to succeed.

The Housekeeper role at HHM Hotels is an essential part of maintaining the high standards of cleanliness and comfort expected by guests. As a Housekeeper, you will be responsible for cleaning and maintaining guest rooms to ensure they meet the hotel's established standards, contributing directly to the overall guest satisfaction. This position offers an hourly compensation of $21.57 and provides a clear growth path within the hospitality industry, including progression to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.

This role requires attention to detail, a strong work ethic, and the ability to work efficiently within allotted time frames. Housekeepers at HHM Hotels greet guests with a warm and friendly attitude and follow rigorous cleaning procedures including sweeping, mopping, scrubbing, vacuuming, changing linens, and replenishing towels and amenities. They are also responsible for polishing furniture and fixtures, dusting, and reporting maintenance needs to management. In addition to routine housekeeping tasks, employees may perform lobby attendant duties or act as house persons during peak periods or staffing shortages.

HHM Hotels emphasizes safety in the workplace by requiring all housekeepers to practice safe work habits, wear protective equipment, and adhere to MSDS and OSHA standards. Employees play a key role in maintaining guest satisfaction scores and are encouraged to contribute to the hotel’s reputation for excellence. The role also involves handling guest property according to lost and found policies and may include other duties as requested by management.

The position demands physical stamina including standing for long periods, walking, bending, squatting, kneeling, and lifting up to 20 pounds, as well as the ability to use cleaning chemicals safely. The work schedule can vary and includes holidays and weekends, reflecting the hospitality industry’s commitment to being available to guests at all times.

HHM Hotels prioritizes professional growth and offers numerous benefits such as competitive wages, medical, dental and vision insurance, paid time off, 401k company match, daily pay, life insurance, travel discounts, commuter benefits, wellness programs, educational development, and referral bonuses. This nurturing environment aligns with the company’s core values, which are People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values guide the culture at HHM Hotels and inspire employees to deliver exceptional service while advancing their careers in hospitality.