Room Attendant / Housekeeper

HHM Hotels is a prominent hospitality company dedicated to providing exceptional guest experiences through comfort, cleanliness, and attentive service. Specializing in hotel operations, HHM Hotels operates numerous properties where guest satisfaction and operational excellence are paramount. Known for fostering a supportive work environment, HHM Hotels emphasizes growth and development for its employees, encouraging career advancement within the hospitality industry.

The Housekeeper role at HHM Hotels is an essential position focused on maintaining cleanliness and orderliness of guest rooms to meet established high standards of hygiene and aesthetics. This role involves a combination of routine cleaning tasks, guest interaction, and teamwork to contribute to a positive overall guest experience. Compensation for this role ranges from $16.94 to $17.94 per hour, reflecting the importance HHM Hotels places on quality housekeeping services.

The Housekeeper’s responsibilities include cleaning rooms by sweeping, mopping, scrubbing, vacuuming, changing linens, and replenishing amenities to ensure a welcoming environment for guests. Housekeepers are also expected to polish and dust furniture and fixtures, report any maintenance issues promptly, and handle guest items left behind following the hotel’s lost and found policy. The role extends to practicing safe work habits by adhering to OSHA standards and using protective equipment, demonstrating HHM Hotels' commitment to employee safety.

Beyond cleaning duties, Housekeepers may also perform tasks typical of house persons or lobby attendants during peak periods or staffing shortages, showcasing the dynamic and flexible nature of the job. A keen focus on guest satisfaction, as indicated by monitoring guest satisfaction scores and actively working to improve them, highlights the role’s interpersonal aspect and the company’s guest-centric philosophy.

This position is offered with various benefits including health insurance (medical, dental, vision), paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter transit and parking benefits, employee assistance and wellness programs, educational and professional development opportunities, and a referral bonus program. The work environment is active and requires physical stamina such as standing for extended periods, walking, lifting, bending, and working with cleaning chemicals. Work schedules may vary and include holidays and weekends, reflecting the hospitality sector’s demand for flexibility and availability.

HHM Hotels values people as their most significant asset, believing in hearts that serve with excellence, agility, and ownership. This philosophy creates a vibrant workplace where employees are motivated to deliver superior service and pursue professional growth, making the Housekeeper role a foundational step in a rewarding hospitality career path, with clear opportunities for advancement to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles.