Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational professional development
Referral Bonus Program

Job Description

HHM Hotels is a renowned hospitality company committed to providing exceptional experiences to its guests through impeccable service and well-maintained accommodations. With a strong presence in the hotel industry, HHM Hotels emphasizes the importance of guest satisfaction, operational excellence, and career growth within the organization. The company fosters a culture of respect, dedication, and continuous improvement, making it a desirable place to work for individuals passionate about hospitality and guest service. HHM Hotels offers competitive wages for full-time and part-time opportunities, along with a comprehensive benefits package that supports employee well-being and professional development.

The role of a Housekeeper at HHM Hotels is pivotal in ensuring the cleanliness and comfort of guest rooms, which directly impacts guest satisfaction and the overall reputation of the hotel. This position involves cleaning and maintaining guestrooms to meet established standards, including sweeping, mopping, scrubbing, vacuuming, changing bed linens, and replenishing towels and amenities. Housekeepers also polish furniture and fixtures, dust various surfaces, and report any maintenance needs to management to ensure rooms remain in optimal condition. In addition to room upkeep, housekeepers may assist with house person and lobby attendant duties during peak periods or when short-staffed, demonstrating flexibility and teamwork.

Safety and adherence to industry standards are critical in this role, with housekeepers expected to follow MSDS and OSHA guidelines and wear appropriate protective equipment. The position demands attention to detail, the ability to work efficiently within allotted time frames, and a focus on enhancing guest satisfaction scores. HHM Hotels values its housekeepers as key contributors to the guest experience and offers a clear growth path from Housekeeping Supervisor to Assistant Executive Housekeeper and Executive Housekeeper, supporting career advancement within the company.

Working as a Housekeeper at HHM Hotels involves varied schedules, including holidays and weekends, and physical tasks such as standing, walking, lifting up to 20 pounds, and using cleaning chemicals safely. The company’s core beliefs—People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It—reflect the dedication to excellence and proactive attitude expected of all employees. This role is an excellent opportunity for individuals seeking a rewarding career in hospitality, where hard work and commitment are recognized and rewarded, and where employees are supported with benefits such as medical, dental, and vision insurance, paid time off, 401k company match, daily pay, travel discounts, commuter benefits, wellness programs, professional development, and referral bonuses.

Job Requirements

  • High School diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High School diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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