Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational professional development
Referral Bonus Program

Job Description

HHM Hotels is a reputable hospitality company dedicated to providing exceptional guest experiences through quality accommodation and excellent customer service. Known for its commitment to excellence and guest satisfaction, HHM Hotels operates multiple properties that cater to diverse clientele seeking comfort and convenience during their stay. The hotels emphasize a culture of care, integrity, and continuous improvement, offering a positive work environment where employees can grow and develop their professional skills. As a company deeply rooted in the hospitality industry, HHM Hotels values teamwork, attention to detail, and a strong commitment to service, making it a preferred employer for individuals passionate about delivering memorable guest experiences.

The role of Room Attendant at HHM Hotels is a vital position within the housekeeping department, responsible for maintaining clean, welcoming, and orderly guest rooms according to established standards. This position requires meticulous attention to cleanliness and guest room presentation to ensure a comfortable and hygienic environment for all guests. Room Attendants are the frontline ambassadors of the hotel's commitment to excellence as they regularly interact with guests, providing a friendly greeting and ensuring guest satisfaction through their efforts. Duties include cleaning guest rooms by sweeping, mopping, scrubbing, or vacuuming floors, changing bed linens, replacing towels and amenities, polishing furniture and fixtures, and dusting surfaces. The role also involves reporting maintenance needs, processing lost and found items following hotel policies, and abiding by safety protocols such as the use of protective equipment and adherence to OSHA standards.

This position offers a clear growth path starting from Housekeeping Supervisor to Assistant Executive Housekeeper, and ultimately Executive Housekeeper, providing opportunities for career advancement within the hospitality industry. HHM Hotels supports its employees' personal and professional development by offering various benefits, including competitive wages for both full-time and part-time roles, comprehensive medical, dental, and vision insurance, paid time off, 401k company matching, and more. The company fosters a collaborative and supportive work culture, emphasizing values like 'People Are Our Capability,' 'Hearts That Serve,' and 'Only Excellence,' ensuring that every staff member can thrive in a dynamic and rewarding environment.

Working as a Room Attendant at HHM Hotels means engaging in a physically demanding yet rewarding role with varied schedules, including holidays and weekends, requiring standing for extended periods and handling cleaning chemicals safely. It is an ideal position for motivated individuals who possess a strong work ethic, attention to detail, and a desire to contribute to superior guest experiences. By joining HHM Hotels, Room Attendants become integral to the company’s mission of creating lasting positive impressions for guests, while also benefiting from the company’s vast employee support programs such as travel discounts, commuter benefits, and educational opportunities.

Job Requirements

  • high school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in english

Job Qualifications

  • high school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in english

Job Duties

  • greet guests with a warm and friendly greeting
  • clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • change bed linens and replace towels and other amenities
  • clean and polish furniture and fixtures
  • dust furniture, walls, or equipment
  • notify managers concerning the need for repairs in guest rooms
  • process guest items left in rooms according to lost and found policy
  • practice safe work habits, wear protective safety equipment and follow msds and osha standards
  • perform house person and lobby attendant duties when short staffed or during peak periods
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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